Reviews
They found the F 250 truck with the options I requested and the cost for them.
They found the F 250 truck with the options I requested and the cost for them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and easy buying process. No pressure to buy! Had exactly what I wanted!
Great experience and easy buying process. No pressure to buy! Had exactly what I wanted!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Service Advisor Kyle Long took care of us in July when we went for our Truck’s Lube, Oil and Filter change, Recall 26C10 and Recall 23S65. He was also our advisor in October when we went to complete Recall 23S65 with the Parts that Kyle had ordered for us. He made sure that the parts were available before scheduling our appointment. We cannot say enough good things about Kyle. He gave us Outstanding support, and we are grateful for the great experience and service at Starling Ford. He was very professional, thorough, caring and friendly. He answered all our questions with patience and a touch of humor, which made us at ease. Our future appointments will be with Service Advisor Kyle Long. Kudos to Kyle!
Service Advisor Kyle Long took care of us in July when we went for our Truck’s Lube, Oil and Filter change, Recall 26C10 and Recall 23S65. He was also our advisor in October when we went to complete Recall 23S65 with the Parts that Kyle had ordered for us. He made sure that the parts were available before scheduling our appointment. We cannot say enough good things about Kyle. He gave us Outstanding support, and we are grateful for the great experience and service at Starling Ford. He was very professional, thorough, caring and friendly. He answered all our questions with patience and a touch of humor, which made us at ease. Our future appointments will be with Service Advisor Kyle Long. Kudos to Kyle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They sold me a Nissan.2019 and a warenty fixed my fuel pump now wont replace it as the pump was defective and stopped working 8 months after they installed it
They sold me a Nissan.2019 and a warenty fixed my fuel pump now wont replace it as the pump was defective and stopped working 8 months after they installed it
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- 3.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear about your continued frustration and understand how disappointing it is to experience another issue with your vehicle. The fuel pump we installed was a Nissan part, and its warranty is handled directly through Nissan. We recommended contacting a Nissan dealership to have the part evaluated for warranty coverage. We’ve also made efforts on several occasions to assist you with other concerns that were not covered under warranty, as a gesture of goodwill. We genuinely want our customers to have a positive experience and regret that we’re unable to resolve this particular issue directly. Please Contact Joe Kidd our Service Director at 321-267-2112 if you would like any further assistance.
The people at Sterling Ford can supply me answers anytime for any concerns I may have when servicing my vehicle. The service is great.
The people at Sterling Ford can supply me answers anytime for any concerns I may have when servicing my vehicle. The service is great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias a todo el equipo de trabajo el proceso fue rapido y claro. Personal muy atento y eficiente Gracias por lograr mi nueva Ford Expedition
Gracias a todo el equipo de trabajo el proceso fue rapido y claro. Personal muy atento y eficiente Gracias por lograr mi nueva Ford Expedition
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mike Hakanen is the main reason we go to Starling Ford for our Service needs. It is great to be able to trust someone who is that experienced and knowledgeable. And Thank you to the MECHANICS at Starling Ford. EVERY service is completed right the first time, and our vehicle is left clean. Thank you!!!!
Mike Hakanen is the main reason we go to Starling Ford for our Service needs. It is great to be able to trust someone who is that experienced and knowledgeable. And Thank you to the MECHANICS at Starling Ford. EVERY service is completed right the first time, and our vehicle is left clean. Thank you!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with Tim and he was amazing. The entire team went above and beyond to make sure I had the best experience. Tim addressed my concerns, worked with me to get the best deal, and made the process as smooth as possible without the heavy sales push. My daughter in law will be looking for a new to her car and I will be taking her to Starling and Tim to find her the car she wants.
I worked with Tim and he was amazing. The entire team went above and beyond to make sure I had the best experience. Tim addressed my concerns, worked with me to get the best deal, and made the process as smooth as possible without the heavy sales push. My daughter in law will be looking for a new to her car and I will be taking her to Starling and Tim to find her the car she wants.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, good dealership. Will go back. Clean inside service center. Service people are great.
Great service, good dealership. Will go back. Clean inside service center. Service people are great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Please recognize my service advisor Jimmy Broadwell for the great employee he is. He was the reason that I brought both of my vehicles in for service at your dealership. Jimmy previously worked with me on my vehicles when he was employed at Cocoa Ford. I greatly appreciate his personality, honesty, and professionalism. Both of my vehicles were purchased at your dealership previously under Ron Norris Ford. While Cocoa Ford is ten minutes from my home I chose Starling Ford due to Jimmy’s employment with you. I must also mention that everyone in your service department while I was there were extremely helpful and friendly. Thank you Howard Kuehn
Please recognize my service advisor Jimmy Broadwell for the great employee he is. He was the reason that I brought both of my vehicles in for service at your dealership. Jimmy previously worked with me on my vehicles when he was employed at Cocoa Ford. I greatly appreciate his personality, honesty, and professionalism. Both of my vehicles were purchased at your dealership previously under Ron Norris Ford. While Cocoa Ford is ten minutes from my home I chose Starling Ford due to Jimmy’s employment with you. I must also mention that everyone in your service department while I was there were extremely helpful and friendly. Thank you Howard Kuehn
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair