Reviews
Write a reviewAlex was fantastic from the first time he picked up the...
Alex was fantastic from the first time he picked up the phone to texting to keep me up-to-date and working with his manager and finance person to align on the offer. Finally, he delivered the car and walked me through a great tutorial. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
The customer service is like no other at El Centro...
The customer service is like no other at El Centro Motors. We have purchased 6 vehicles from Jesse Cruz and every time he gets us awesome deals. The staff is great. i tip my hat off to these guys and would recommend anybody and everybody to go see these guys at El Centro Motors. "IT'S THAT EASY"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
Everyone was so nice!! They helped me out a-lot as soon...
Everyone was so nice!! They helped me out a-lot as soon as I saw the car I liked! Thank you El centro motors! Mike Morris is the best! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
Quick oil change on weekends. Not much else going for it....
Quick oil change on weekends. Not much else going for it. Be wary of what, if any, services you may have previously had done there since they will not notify you; they’ll just play ignorance and charge you for it again.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Mike Morris, General Manager m.morris@elcentromotors.com,760-336-2102
Good service, nice experience. They answer all my...
Good service, nice experience. They answer all my questions, show me what I asked for. Sales person was patient and helpful, and explain to me options, and features of the trucks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
Recently purchased a 2020 mustang from the Ford...
Recently purchased a 2020 mustang from the Ford dealership so far so good. It came with very minor issues such as trunk liner falling off and tiny paint scratches but they scheduled me an appointment to fix everything so no worries. My only zonk was the price is a little higher than other dealers in Cali selling the same vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
Yes they went above and beyond and they did very good...
Yes they went above and beyond and they did very good work that's why I take my Ford escape there and your employees are very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
had problem with one of my tires guy took care of it he...
had problem with one of my tires guy took care of it he just called me to change that tire did not waste time on waiting good service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words, Enrique. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
Jesse Cruz and Paul Avila were awesome. They both...
Jesse Cruz and Paul Avila were awesome. They both provided exceptional customer service and were very informational when we had questions. The finance manager was very helpful and friendly I highly recommend this dealership they have great staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
Jesse Cruz really valued the customer and made sure a...
Jesse Cruz really valued the customer and made sure a fair deal was reached. He worked and worked and worked. He made things really easy. Once it was time to sign we got even more good news from Arturo in finance He was able to get my apr down along with my monthly payment. Arturo also cared for the customer. I've been to other dealers locally and they just rush through the process bit this team at el centro Ford are thorough and get things done. If I ever buy a car again I'm going straight back to ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102