Reviews
I recently purchased a vehicle and had the pleasure of
I recently purchased a vehicle and had the pleasure of working with Christine Hang. I can confidently say that my experience was nothing short of excellent. From the moment I walked in, Christine was warm, welcoming, and incredibly knowledgeable. She took the time to listen to my needs and preferences, and helped me find the perfect car that met all my requirements. Throughout the entire process, Christine was patient, friendly, and always available to answer any questions or concerns I had. She made the process smooth and stress-free, and I truly appreciate her attention to detail and dedication to providing top-notch customer service. I couldn't be happier with my purchase and with the service I received from Christine. She truly went above and beyond to ensure that I was satisfied with my experience. I would highly recommend her to anyone in the market for a new car. Thank you, Christine, for making my car-buying experience a great one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eric was friendly and knowledgeable.
Eric was friendly and knowledgeable. We stopped by to look at a truck and ended up with small SUV. Thank you Eric for listening and answering all of our questions as well as making a first time financer comfortable with purchasing a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in a month ago for regular car service.
I came in a month ago for regular car service. That went well. I had an appointment and in a couple of hours it was done. The very next day, a Saturday my check engine light came on. I took it back in the next week, they kept my car for 2 days and said the machine didn’t show anything was wrong. I was ubered home. They told me to get my own way back. They would not pick me up. However my car after one week of service showed I was 2 quarts low. How is that when I just had service that included an oil change. They added two quarts of oil. I picked up the car and when I put it in gear the check engine light came on . I made an appointment for the next week, they kept my car for 2 days. They Ubered me home and picked me up and said your engine oil switch or sensor needs replacing. I also reported that my airbag light was coming on. They checked that and said the passenger door airbag needed replacing. I ask which was more important. I was told the air bag. So made another appointment the following week on Monday at 7 am to replace airbag.. A driver took me home. I was told my car would be ready at 3 pm. At 3 pm I called the service department and spoke to Christopher to see if my car was ready and he said yes. He said to give him 10 minutes to get someone to pick me up. I waited until 5 pm and of course no call back. So on Tuesday, morning at 7 am I expected him to call me and send someone to pick me up. Not a word. So at 10 am I found a ride and went to get my car. This was the worst customer service I have ever had. It is the service from xxxx. For 3 weeks straight I was without my car for two days at a time without a loaner or courtesy pick up. This is not acceptable. You took my money without even an apology. Shame on you!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Carlos was extremely helpful and made the process
Carlos was extremely helpful and made the process painless. This dealership is extremely patient and not your typical pushy sales people.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful service and attention to detail.
Wonderful service and attention to detail. Made a deal the same day and very excited for the next adventure in our new Hyundai.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We lost all faith with Hyundai, but we gave this
We lost all faith with Hyundai, but we gave this dealership a chance. Our sales consultant, Joy, was nothing short of amazing. She was very knowledgeable about the different features in each vehicle. Curtis and Joy made the car buying experience stress free and seamless and listened to our needs. Highly recommend Cardinale Way, ask for Joy! Can’t forget to mention the finance manager was just and amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christine was very helpful with our car search and we
Christine was very helpful with our car search and we made the deal same day and everything! It was very smooth
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you !!
Ping at the dealership helped me with great service.
Ping at the dealership helped me with great service. Courteous and not pushy, great to deal with, recommended.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had car towed into due to a dead battery (as they
Had car towed into due to a dead battery (as they diagnosed) It took 3 business days to receive vehicle back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
All the people in service depth were really nice and
All the people in service depth were really nice and knowledgeable. Will be better when construction is done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
