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Bill Brown Ford

(366 reviews)
Visit Bill Brown Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

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New (888) 280-4526 (888) 280-4526
Used (888) 305-2516 (888) 305-2516
Service (888) 721-9897 (888) 721-9897

Inventory

See all 1482 vehicles from this dealership.

Incentives

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About our dealership

Shop Bill Brown Ford in Livonia, Michigan, for the Largest Inventory of New Fords and the Best Service Near Canton, Dearborn, Farmington, & Metro Detroit.
Welcome to Bill Brown Ford!

Service center

Phone number (888) 721-9897

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Kevin Black headshot
Kevin Black
Sales Consultant
(5 reviews)
Roy Mewton headshot
Roy Mewton
Pre-Owned Sales Consultant
(5 reviews)
Rick Williams headshot
Rick Williams
Sales Consultant
(5 reviews)
Michael Gurney headshot
Michael Gurney
Sales Consultant
(11 reviews)
Chris Baxter headshot
Chris Baxter
Sales Consultant
(7 reviews)
Rudy Cardenas headshot
Rudy Cardenas
Sales Consultant
(4 reviews)
Matthew Guilbault headshot
Matthew Guilbault
Pre-Owned Sales Consultant
(4 reviews)
Laurie Knutson headshot
Laurie Knutson
Sales Consultant
(4 reviews)
Vita Vizachero headshot
Vita Vizachero
Sales Consultant
(4 reviews)
Scott Daugherty headshot
Scott Daugherty
Sales Consultant
(3 reviews)
John DesOrmeau headshot
John DesOrmeau
Sales Consultant
(3 reviews)
Chuck Fay headshot
Chuck Fay
Pre-Owned Sales Consultant
(3 reviews)
Keith Jewell headshot
Keith Jewell
Sales Consultant
(3 reviews)
Chris Miller headshot
Chris Miller
Sales Consultant
(3 reviews)
Steve Miller headshot
Steve Miller
Sales Consultant
(3 reviews)
Ron Nowicki headshot
Ron Nowicki
Pre-Owned Sales Consultant
(3 reviews)
Marty Pearson headshot
Marty Pearson
Sales Consultant
(3 reviews)
Frank Succurro headshot
Frank Succurro
Sales Consultant
(3 reviews)
Levell Baldridge headshot
Levell Baldridge
Sales Consultant
(2 reviews)
Melissa Lelekatch headshot
Melissa Lelekatch
Sales Consultant
(2 reviews)
Darwin Marsh headshot
Darwin Marsh
Pre-Owned Sales Consultant
(2 reviews)
Chris Soutar headshot
Chris Soutar
Sales Consultant
(2 reviews)
Jim Stevens headshot
Jim Stevens
Commercial Vehicle Manager
(2 reviews)
Rob VanAssche headshot
Rob VanAssche
Sales Consultant
(2 reviews)
Rick Vaughn headshot
Rick Vaughn
Sales Consultant
(2 reviews)
Paige Edgell headshot
Paige Edgell
Marketing
(1 review)
Thom Howard headshot
Thom Howard
Sales Consultant
(1 review)
Rusty Karr headshot
Rusty Karr
Sales Consultant
(1 review)
LJ Lopez headshot
LJ Lopez
Commercial Sales Consultant
(1 review)
Steve Robin headshot
Steve Robin
Sales Consultant
(1 review)
Jeff Spooner headshot
Jeff Spooner
Sales Consultant
(1 review)
Al Linsday headshot
Al Linsday
Sales Consultant
Leaun McAvoy headshot
Leaun McAvoy
Pre-Owned Sales Consultant
Dana Prylo headshot
Dana Prylo
Commercial Sales Consultant
Hailee Scicluna headshot
Hailee Scicluna
Marketing

Reviews

(366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Brown Ford from DealerRater.

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Donna Buchan is an A-1 salesperson… she works with you, responds and is genuinely sincere and wanting to help you out. Super work ethic!!

Donna Buchan is an A-1 salesperson… she works with you, responds and is genuinely sincere and wanting to help you out. Super work ethic!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Nolan E was excellent and provided excellent customer service. Only one visit was required and the entire process was very easy. Car was delivered and ready the same week.

Nolan E was excellent and provided excellent customer service. Only one visit was required and the entire process was very easy. Car was delivered and ready the same week.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Delighted Nolan provided attentive assistance and made the process straightforward. We’re happy that everything was completed in a single visit and your new Ford was ready within the week. Enjoy the drive!

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I vote Bill Brown Ford #1 in satisfaction . They greet you when you come in. Rudy is an awesome salesman.

I vote Bill Brown Ford #1 in satisfaction . They greet you when you come in. Rudy is an awesome salesman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star rating. It’s great to hear our team’s warm greeting made a difference and that Rudy delivered exceptional service. We look forward to welcoming you back.

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Straight forward salesperson, finance department was easy to work with. Overall, a positive experience. I would recommend this dealership.

Straight forward salesperson, finance department was easy to work with. Overall, a positive experience. I would recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear you had a positive experience with our sales and finance teams. We’re glad the process was straightforward. Enjoy your Ford Edge, and thank you for recommending us.

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Made some mistakes in the purchase agreement. Should be more careful! They were ojk. Glad they were pleasant

Made some mistakes in the purchase agreement. Should be more careful! They were ojk. Glad they were pleasant

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Bill Brown Ford Inc are glad to have you as a customer.

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Great experience all around! Such an easy lease process. Was in and out in less than an hour!

Great experience all around! Such an easy lease process. Was in and out in less than an hour!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Delighted to hear the lease process for your new Ford F-150 was both simple and swift, wrapping up in under an hour. Thanks for sharing your feedback. Enjoy every mile behind the wheel!

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Nice people who go out of their way to help you thank you Jeff your always doing your best😊

Nice people who go out of their way to help you thank you Jeff your always doing your best😊

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re delighted Jeff and the team could assist you so thoroughly as you start enjoying your new Ford. Please let us know if there’s anything we can help with down the road.

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Jim Stevens is a great person to deal with,if you're looking for a new commercial truck he's the one to ask for.Call Bill Brown Ford and ask for Jim Stevens.

Jim Stevens is a great person to deal with,if you're looking for a new commercial truck he's the one to ask for.Call Bill Brown Ford and ask for Jim Stevens.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Ford F-150 Hybrid. We’re pleased Jim provided such helpful service during your purchase. Please reach out if you need anything in the future.

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Best place to deal. My sales person was very helpful. He explained right to the point

Best place to deal. My sales person was very helpful. He explained right to the point

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear Frank made everything clear and helpful during your visit. Congratulations on your new Ford Escape. Wishing you many great miles ahead.

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Matt was my sales guy & he made my process very smooth the finance guy was excellent he worked with & they both handled me with care.

Matt was my sales guy & he made my process very smooth the finance guy was excellent he worked with & they both handled me with care.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic to hear that Matthew made the process smooth and that our finance specialist treated you with care. Thank you for choosing your Ford Bronco and sharing such positive feedback.

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