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Wapakoneta Ford

(14 reviews)

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(14 reviews)

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I shopped for a car here and the new owner is making it even worse. She fired the new manager that she promoted and she has no hold on pricing to make the dealership profitable. It showed when I tried to negotiate.

I shopped for a car here and the new owner is making it even worse. She fired the new manager that she promoted and she has no hold on pricing to make the dealership profitable. It showed when I tried to negotiate.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Truly a wonderful, compassionate and welcoming dealership! Mark is one of the finest and best sales consultants! My Lincoln Nautilus is beautiful! Mark made my purchase an easy one. No pressure and a very professional Ford consultant. I would highly recommend Ford of Wapakoneta. The entire dealership is friendly, personable and I drove an hour to pick up my Lincoln. Ask for Mark and his team! A small town feel with a personal touch! Mark is the best and you will love your new purchase with this dealership. The loan application was simple and within an hour, I was approved. A wonderful and caring person as Mark. He does many important issues in his hometown and I can’t say enough about my experience. I drove away in my new purchase, and a feeling of gratitude for Mark and the Wapakoneta Ford Team. Reach out and ask for Mark. He made me feel as family and my purchase, one of the easiest ones in my lifetime. The manager of the dealership is exceptional and my paperwork was waiting for me. Within 30 minutes, Todd handed over my new keys! Mark reaches out as he completes your paperwork in a very professional and customer oriented friendly way! You will not be disappointed! My next purchase will be with Mark. No pressure tactics! Complete honesty and this is why I chose Ford of Wapakoneta and Mark Sealscott!

Truly a wonderful, compassionate and welcoming dealership! Mark is one of the finest and best sales consultants! My Lincoln Nautilus is beautiful! Mark made my purchase an easy one. No pressure and a very professional Ford consultant. I would highly recommend Ford of Wapakoneta. The entire dealership is friendly, personable and I drove an hour to pick up my Lincoln. Ask for Mark and his team! A small town feel with a personal touch! Mark is the best and you will love your new purchase with this dealership. The loan application was simple and within an hour, I was approved. A wonderful and caring person as Mark. He does many important issues in his hometown and I can’t say enough about my experience. I drove away in my new purchase, and a feeling of gratitude for Mark and the Wapakoneta Ford Team. Reach out and ask for Mark. He made me feel as family and my purchase, one of the easiest ones in my lifetime. The manager of the dealership is exceptional and my paperwork was waiting for me. Within 30 minutes, Todd handed over my new keys! Mark reaches out as he completes your paperwork in a very professional and customer oriented friendly way! You will not be disappointed! My next purchase will be with Mark. No pressure tactics! Complete honesty and this is why I chose Ford of Wapakoneta and Mark Sealscott!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We just purchased a 2018 Santa Fe from Wapakoneta Ford. Our salesperson was/is Shanna James. This lady was great. She went out of her way to help us complete the sales process. Shanna was very quick in replying to all my emails and text messages. She made you feel like we were her most important costumers. My wife and I highly recommend Shanna James and Wapakoneta Ford. Shanna made us feel like family. She has definitely renewed our faith in car salespeople. I cannot say enough about her abilities as a salesperson!

We just purchased a 2018 Santa Fe from Wapakoneta Ford. Our salesperson was/is Shanna James. This lady was great. She went out of her way to help us complete the sales process. Shanna was very quick in replying to all my emails and text messages. She made you feel like we were her most important costumers. My wife and I highly recommend Shanna James and Wapakoneta Ford. Shanna made us feel like family. She has definitely renewed our faith in car salespeople. I cannot say enough about her abilities as a salesperson!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people to work with. Everyone was willing to work with me on getting my truck serviced Will go back

Great people to work with. Everyone was willing to work with me on getting my truck serviced Will go back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everyone was very helpful and friendly. I would gladly recommend if you are looking for a new Ford product that you Check these guys. They even Filled the F150 fuel just like the ol days

Everyone was very helpful and friendly. I would gladly recommend if you are looking for a new Ford product that you Check these guys. They even Filled the F150 fuel just like the ol days

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is the best dealership I have ever worked with. We had a serious time crunch to locate and purchase a pretty specific vehicle. Even though they didn't have one on the lot, Brad and the team found the exact truck we were looking for; had it delivered to Wapakoneta, prepped it, did the financing AND did it all in the allotted time. Their efforts really got my wife and I out of a very stressful situation. Oh! They even found the color we wanted. We live in northern Michigan, 352 miles away and I will drive down here to purchase my next vehicle - the experience was that refreshing.

This is the best dealership I have ever worked with. We had a serious time crunch to locate and purchase a pretty specific vehicle. Even though they didn't have one on the lot, Brad and the team found the exact truck we were looking for; had it delivered to Wapakoneta, prepped it, did the financing AND did it all in the allotted time. Their efforts really got my wife and I out of a very stressful situation. Oh! They even found the color we wanted. We live in northern Michigan, 352 miles away and I will drive down here to purchase my next vehicle - the experience was that refreshing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service rep Tiffany Pyle! What a gem, so satisfied with getting to know her. She handled my car breakdown to get it serviced. Provided me with a loner which was greatly appreciated. So friendly & so helpful. Cudo’s to Tiffany….. Roxanne

Service rep Tiffany Pyle! What a gem, so satisfied with getting to know her. She handled my car breakdown to get it serviced. Provided me with a loner which was greatly appreciated. So friendly & so helpful. Cudo’s to Tiffany….. Roxanne

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was extremely satisfied with this dealership when it came to my vehicle purchase . The sales team did an excellent job in finding the suitable vehicle for me . I will definitely come back here when it’s time to purchase my second vehicle . Thank you to Wapakoneta Ford .

I was extremely satisfied with this dealership when it came to my vehicle purchase . The sales team did an excellent job in finding the suitable vehicle for me . I will definitely come back here when it’s time to purchase my second vehicle . Thank you to Wapakoneta Ford .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service. I highly recommend this dealership after the new ownership. I did not find the right purchase for me as I am still shopping around, but staff went out of their way trying to help me find the right car. I would definitely go back to Wapakoneta Ford when I am ready to buy.

Great customer service. I highly recommend this dealership after the new ownership. I did not find the right purchase for me as I am still shopping around, but staff went out of their way trying to help me find the right car. I would definitely go back to Wapakoneta Ford when I am ready to buy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Wapakoneta Ford offered excellent service during my purchase . I highly recommend this dealership to anyone looking to purchase a vehicle .

Wapakoneta Ford offered excellent service during my purchase . I highly recommend this dealership to anyone looking to purchase a vehicle .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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