Skip to main content

Reviews

(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RC CDJR from DealerRater.

Want to share your experience with this dealership?

Write a review

Great people to deal with. Mark and Gary are great people to deal with. Awesome

Great people to deal with. Mark and Gary are great people to deal with. Awesome

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Friendly, efficient,and reliable service. Appreciate the flexibility the service department has with same day walk in oil changes ....Honest teche that I trust and relays information when things need addressed on my vehicle. Never pushy

Friendly, efficient,and reliable service. Appreciate the flexibility the service department has with same day walk in oil changes ....Honest teche that I trust and relays information when things need addressed on my vehicle. Never pushy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I came in to have a brake controller installed on my 2019 ram 1500. Everyone I dealt with was amazing. I'm very satisfied.

I came in to have a brake controller installed on my 2019 ram 1500. Everyone I dealt with was amazing. I'm very satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

This is the second and last bad experiance we have had here, last because we will not be returning. The first time we dropped our Wrangler off to fix a noise problem. They called us back with an estimate of around $11,000. Obviously we took it for somewhere for a second quote. Another shop looked over the dealership's quote and told us most of the parts they wanted to replace did not need replaced. They ended up fixing the issue for $1,100. $9,900 less than RC. The second time we dropped it off after a hit and run accident. We dropped it off May 11th. They did not have it done until June 17th. 38 days later. They were in absolutely no rush to get it done. They ordered parts over a week after they knew they needed them. They kept finding more things that needed fixed, which is fine, but again they waited a very long time to order the parts. They kept blaming the insurance adjuster for the delay, but I was in daily contact with the adjuster. They also kept trying to use OEM parts even though insurance was not going to cover them. They kept telling me how much out of pocket it was going to be to use the parts they wanted to use. It was just zero regard for the customer from start to finish.

This is the second and last bad experiance we have had here, last because we will not be returning. The first time we dropped our Wrangler off to fix a noise problem. They called us back with an estimate of around $11,000. Obviously we took it for somewhere for a second quote. Another shop looked over the dealership's quote and told us most of the parts they wanted to replace did not need replaced. They ended up fixing the issue for $1,100. $9,900 less than RC. The second time we dropped it off after a hit and run accident. We dropped it off May 11th. They did not have it done until June 17th. 38 days later. They were in absolutely no rush to get it done. They ordered parts over a week after they knew they needed them. They kept finding more things that needed fixed, which is fine, but again they waited a very long time to order the parts. They kept blaming the insurance adjuster for the delay, but I was in daily contact with the adjuster. They also kept trying to use OEM parts even though insurance was not going to cover them. They kept telling me how much out of pocket it was going to be to use the parts they wanted to use. It was just zero regard for the customer from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very fast friendly service. The oil change and tire rotation only took 12 minutes. Everyone was courteous and friendly.

Very fast friendly service. The oil change and tire rotation only took 12 minutes. Everyone was courteous and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Everything was good and it’s ridiculous to ask for 15 words, words, words, words, words

Everything was good and it’s ridiculous to ask for 15 words, words, words, words, words

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Even though I bought a new Ford F150 I always have it serviced at RC CDJR. They are friendly, professional, and I trust the service that they do on my truck. I would highly recommend them.

Even though I bought a new Ford F150 I always have it serviced at RC CDJR. They are friendly, professional, and I trust the service that they do on my truck. I would highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The man in the service department was very nasty to me and treated me very badly. I had the lady working there help me with my problem. I am very upset that I was treated that way there.

The man in the service department was very nasty to me and treated me very badly. I had the lady working there help me with my problem. I am very upset that I was treated that way there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

We are always treated real well when we have our car serviced. Staff is excellent.

We are always treated real well when we have our car serviced. Staff is excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I trust the service Manager, He is easy to communicate with. I don’t feel he will trick me into unnecessary repairs. I drive 30+ minutes for service because of thi reason.

I trust the service Manager, He is easy to communicate with. I don’t feel he will trick me into unnecessary repairs. I drive 30+ minutes for service because of thi reason.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 96 reviews