Granbury Kia

Dishonest with pricing, had a written contact, waited a year for the car, and then they completely changed prices on me. Service department is also very dishonest. Would not recommend car or location.

I had to deal with this dealership for a car sale... from moment one to the time they bought my car this team was top notch from being greeted at the driveway to figuring out the process they were fantastic. I watched not only how they dealt with me but all the customers either buying a new car or receiving service. Even the way they handled giving me a ride 30 miles home. Honestly, it seems like Kia dealerships are the best I've gotten to work with and I've bought cars from park place and sewell (puke). If you're in the market for any kind of vehicle Kia Granbury was TOP NOTCH.

Gavin was great. He's no-pressure and wants to make sure you find what you're looking for. Customer centered and not dealship centered.

Kept my 2012 Kia Sorrento for 5 weeks. Called me and said "come get it". Took it in for vibration and they "COULD NOT REPAIR IT". Not only that issue but there is an issue with Air Bag Light which is a safety issue. We requested this to be addressed 7 times during the 5 weeks. Never was addressed. Will not use them again!!! Charged $200 for diagnostic, paid it.

Lana Williams was absolutely amazing !!! Took her time and made sure I had the vehicle that fit my needs. Top notch. If you want a pleasant experience see Lana. Also Dawn, Melissa and Dean were awesome. From someone who was in the business for 40 years you would be doing yourself a disservice by not trying these folks at Granbury Kia. Great job Lana and team !!

Borderline bricked my car with a recall repair and actively refuses to fix their job. DO NOT COME HERE WHATSOEVER.

We drove over two hours to purchase our new EV9 from Granbury Kia. We first stopped on our way home from a trip just to checkout a particular color combination and the quick stop was so pleasant that we decided to return the next Saturday to make the purchase. Aaron Lemons had everything ready for us upon our arrival and Brad Ferris made the paperwork a breeze. I would say we were there no longer than an hour. It was by far the best and quickest experience we have ever had buying a car. We would send our friends and family, who also live over two hours away, to Granbury Kia.

Great sales staff! We worked with Hinter and Stephen and both were very friendly and we didn't feel any pressure just an honest desire to help us find the right car for us. We ended up leasing a 2024 Telluride and we l9ve it!

We had a great stress free experience at Van Griffith Kia. Steven Salazar is highly recommended his customer service is great, very knowledgeable. We would definitely go back to purchase again and highly recommend this Kia dealership!

Van Griffith Kia in Granbury is exceptional! We have been in many dealerships and worked in dealerships and our experience with everyone was awesome. We did not feel like we were playing a numbers game so we could be taken advantage of. Dawn, the sales manager is very personable. Her 20+ years there is unheard of in the vehicle industry! This shows that the owner is an upstanding person. Noah Weaver, our salesman, worked diligently to see we had the vehicle we were looking for at the price we could afford. HE IS AWESOME! Travis Richmond in finance was wonderful to work with! WE WERE VERY IMPRESSED WITH OUR OVERALL EXPERIENCE! Trading vehicles can be stressful but they ALL took the stress out of it! VERY VERY IMPRESSED WITH VAN GRIFFITH KIA.