Carz4Us Pine Brook

Excellent service from start to finish! They answered all my questions patiently and I never felt pressured to make a decision. A big thank you to the team for their professionalism.

The truck was listed at market value, which was around $20k. After the test drive, I was quoted almost $30k with xx tacked on fees. $3k for "dealer prep" for their "inspection and reconditioning" which somehow didn't include any warranty or even wiping the waterspots off the paint $3k is the price of a new engine, not the price of a bottle of Windex and some ArmorAll. $480 for a temporary plate that they buy from the DMV for $5.50. $600 for "DMV fees" that DMV charges $171 for, and somehow doesn't include their $480 temporary tag. $1500 for bank "acquisition fee". Banks don't charge an acquisition fee for a car loan, they charge it for a lease. $800 documentation fee, which somehow doesn't include the DMV documentation fee, the bank documentation fee, or even the $480 for the $5.50 paper license plate. All of these made up charges are also taxable, raising the sales tax from $1400 to $2100. They even played the "I vouched for you" scam with financing, and somehow managed to "negotiate" my preapproved 6.15% rate with their preferred lender to over 8% with the "deal" they got me. Pro Tip: the internet is your friend, do your research or bring some lube.

Excellent experience. They made the car buying experience easy, fast and explained everything. Best car buying experience I have ever had.

Alex was great he made it happen great deal great people I will be back.

Alex was kind. Thank you carz4us you were so professional such a divine experience. We’ll be back for our son.

BIG SCAM !!! Made appointment for 1 pm today to look a 2018 M550i I was told the car was still available And will be ready At my arrival and ready to see After driving 45 min to the dealer and arrival I was told that the car is no longer available BUT They have different options!!! Please Stay away from this dealership

If you are in the market for a car, reach out to Alex!! Honestly best buying experience so far!! He was very transparent throughout the buying process.

Don’t walk run away from these scammer they will give you one price and try to up charge you with all kinds of extra fees from after they thought I would buy a vehicle from them they added 11k in fee. Once I walked out the sales person followed me and told me all those fee are optional. After an hour of debating with them. Scammer add 11k to whatever price they give you

I was greatly disappointed with my experience. Waisted a day from work for nothing. Poor

Just picked up a car from the Carz4us location in Pinebrook and I’m honestly impressed. The staff here made the whole process smooth and stress free. They were patient, knowledgeable, and genuinely cared about helping me find the right fit not just trying to make a quick sale. The car I bought runs great, and they were upfront about everything, which built a lot of trust. Solid dealership with good people highly recommend checking them out if you’re in the area