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Carz4Us Pine Brook

(16 reviews)
Visit Carz4Us Pine Brook
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed

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(888) 928-3858 (888) 928-3858

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About our dealership

CARZ4US of Pine Brook is a trusted used car dealership at 20 Route 46, serving Morris County and all of New Jersey. Inventory includes Honda, Toyota, Ford, Jeep, Nissan, Hyundai, RAM, and Chevrolet, plus premium BMW, Audi, Mercedes-Benz, Lexus, Acura, and Tesla. Strong selection of work vehicles: Ford Transit, RAM ProMaster, and F-150. Every vehicle passes a 120-point inspection and includes a free CARFAX report. Financing for all credit types including bad credit and first-time buyers. Same-day approvals. Statewide NJ delivery. Se habla Español. Open Mon-Sat 10 AM to 7 PM.
Pre-qualify online in 2 minutes with zero credit score impact. Contractors, first-time buyers, and all-credit

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Reviews

(16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carz4Us Pine Brook from DealerRater.

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Brandan and Edgar were very pleasant to work with. I came in with very, very, very specific needs (brand, year, mileage, color, etc ) for the car I wanted. They were very patient with me and worked with me. I’m sure we’ll be back in the future when we’re looking for another car!

Brandan and Edgar were very pleasant to work with. I came in with very, very, very specific needs (brand, year, mileage, color, etc ) for the car I wanted. They were very patient with me and worked with me. I’m sure we’ll be back in the future when we’re looking for another car!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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It is an excellent business. The people are loyal and honest. It was my fantastic experience with this leadership.

It is an excellent business. The people are loyal and honest. It was my fantastic experience with this leadership.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service from start to finish! They answered all my questions patiently and I never felt pressured to make a decision. A big thank you to the team for their professionalism.

Excellent service from start to finish! They answered all my questions patiently and I never felt pressured to make a decision. A big thank you to the team for their professionalism.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The truck was listed at market value, which was around $20k. After the test drive, I was quoted almost $30k with xx tacked on fees. $3k for "dealer prep" for their "inspection and reconditioning" which somehow didn't include any warranty or even wiping the waterspots off the paint $3k is the price of a new engine, not the price of a bottle of Windex and some ArmorAll. $480 for a temporary plate that they buy from the DMV for $5.50. $600 for "DMV fees" that DMV charges $171 for, and somehow doesn't include their $480 temporary tag. $1500 for bank "acquisition fee". Banks don't charge an acquisition fee for a car loan, they charge it for a lease. $800 documentation fee, which somehow doesn't include the DMV documentation fee, the bank documentation fee, or even the $480 for the $5.50 paper license plate. All of these made up charges are also taxable, raising the sales tax from $1400 to $2100. They even played the "I vouched for you" scam with financing, and somehow managed to "negotiate" my preapproved 6.15% rate with their preferred lender to over 8% with the "deal" they got me. Pro Tip: the internet is your friend, do your research or bring some lube.

The truck was listed at market value, which was around $20k. After the test drive, I was quoted almost $30k with xx tacked on fees. $3k for "dealer prep" for their "inspection and reconditioning" which somehow didn't include any warranty or even wiping the waterspots off the paint $3k is the price of a new engine, not the price of a bottle of Windex and some ArmorAll. $480 for a temporary plate that they buy from the DMV for $5.50. $600 for "DMV fees" that DMV charges $171 for, and somehow doesn't include their $480 temporary tag. $1500 for bank "acquisition fee". Banks don't charge an acquisition fee for a car loan, they charge it for a lease. $800 documentation fee, which somehow doesn't include the DMV documentation fee, the bank documentation fee, or even the $480 for the $5.50 paper license plate. All of these made up charges are also taxable, raising the sales tax from $1400 to $2100. They even played the "I vouched for you" scam with financing, and somehow managed to "negotiate" my preapproved 6.15% rate with their preferred lender to over 8% with the "deal" they got me. Pro Tip: the internet is your friend, do your research or bring some lube.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent experience. They made the car buying experience easy, fast and explained everything. Best car buying experience I have ever had.

Excellent experience. They made the car buying experience easy, fast and explained everything. Best car buying experience I have ever had.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex was great he made it happen great deal great people I will be back.

Alex was great he made it happen great deal great people I will be back.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Alex was kind. Thank you carz4us you were so professional such a divine experience. We’ll be back for our son.

Alex was kind. Thank you carz4us you were so professional such a divine experience. We’ll be back for our son.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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BIG SCAM !!! Made appointment for 1 pm today to look a 2018 M550i I was told the car was still available And will be ready At my arrival and ready to see After driving 45 min to the dealer and arrival I was told that the car is no longer available BUT They have different options!!! Please Stay away from this dealership

BIG SCAM !!! Made appointment for 1 pm today to look a 2018 M550i I was told the car was still available And will be ready At my arrival and ready to see After driving 45 min to the dealer and arrival I was told that the car is no longer available BUT They have different options!!! Please Stay away from this dealership

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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If you are in the market for a car, reach out to Alex!! Honestly best buying experience so far!! He was very transparent throughout the buying process.

If you are in the market for a car, reach out to Alex!! Honestly best buying experience so far!! He was very transparent throughout the buying process.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don’t walk run away from these scammer they will give you one price and try to up charge you with all kinds of extra fees from after they thought I would buy a vehicle from them they added 11k in fee. Once I walked out the sales person followed me and told me all those fee are optional. After an hour of debating with them. Scammer add 11k to whatever price they give you

Don’t walk run away from these scammer they will give you one price and try to up charge you with all kinds of extra fees from after they thought I would buy a vehicle from them they added 11k in fee. Once I walked out the sales person followed me and told me all those fee are optional. After an hour of debating with them. Scammer add 11k to whatever price they give you

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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