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Kia North Danvers

(71 reviews)
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (833) 245-7062 (833) 245-7062
Used (833) 250-2497 (833) 250-2497
Service (877) 870-2991 (877) 870-2991

Reviews

(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia North Danvers from DealerRater.

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Everyone was so friendly as soon as we walked in the

Everyone was so friendly as soon as we walked in the door. They were very professional and attentive and pleasant to work with. Both Elias and Finance person Jason really worked hard to get me into my new Kia they were so thorough going over everything when I picked the car up Elias was so patient explained everything in full detail and answered all my questions . I would definitely recommend KIA of Danvers and to ask for Elias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Karen, making the process seamless for you was our pleasure! We're so grateful to have your business and we hope to welcome you back to Kia of North Danvers again down the road! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

Consumer response

I will definitely come back to you and I have told my family and friends about you Thank you Again

Michael was so pleasant to work with and made the

Michael was so pleasant to work with and made the experience buying our new telluride so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! The team looks forward to working with you again! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

Immediate attention and worked with me to get a good

Immediate attention and worked with me to get a good deal. I worked with Tom, but everyone there was nice and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad Tom and the team made your experience at Kia North Danvers smooth and enjoyable. We appreciate your business and look forward to assisting you again! Safe travels! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

Kia north Nick Swartz has been more the helpful I have

Kia north Nick Swartz has been more the helpful I have enjoyed working with him . I would gladly recommend this dealership to anyone in the market for a Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review of Nick and the team. We’re glad you’d recommend them! We hope to see you again at Kia North Danvers. Safe travels! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

Pleasant on the phone scheduling for appointment.

Pleasant on the phone scheduling for appointment. From check in for service to having the service performed and ready for me to drive my car home. It was a pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Shelley, thank you for highlighting the great work of our team. We appreciate your business and will see you next time here at Kia of North Danvers! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

I had a tremendous experience at KIA North Danvers from

I had a tremendous experience at KIA North Danvers from their initial reply to my online inquiry to congratulating me on the purchase of my new KIA Sorento. Everyone I conversed with made me feel comfortable. There were no games , no needless back and forth and most importantly no pressure. All the information I received was upfront so I could make the best decision. Their dealership is very clean and modern. Each part of my transaction was done in a timely manner. I highly recommend KIA North Danvers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

This feedback means the world to us, Christopher! Thank you for choosing Kia of North Danvers and for sharing your support of our team. Safe travels in your new Kia Sorento! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

Such a breath of fresh air, to purchase a car at a

Such a breath of fresh air, to purchase a car at a dealership with no pressure, no wheeling and dealing. Staff was courteous, direct and respectful. Highly recommend this dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Pat, thank you for recommending Kia of North Danvers and sharing your feedback. We are thrilled that you had a hassle-free and courteous experience with our team! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

It was a great no hassle experience with Kia North.

It was a great no hassle experience with Kia North. Smooth sailing with financing, as well as the explanation of the car features

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Kia North Danvers was hassle-free and smooth, especially with financing and learning about the car features. Thank you for choosing us! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

My experience was very pleasant.

My experience was very pleasant. The salesman did not try to pressure me . The test ride was enjoyable and gave me a good feel for the car.when I decided to purchase the vehicle the financing process was very smooth. I am happy that I chose Kia of north danvers to buy my Telluride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Jackie, we're delighted to hear that your experience at Kia North Danvers was smooth and pressure-free. Enjoy your new Telluride, and thank you for choosing us! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com

Buying the car was ok .

Buying the car was ok . Bought an expensive extended warranty which I have no paperwork on , Cassie was nice but it was pass the buck . It spent 2 weeks in shop for shaking at 60 said did a complete brake job but no paperwork . It still shakes I went for an oil change as had to call they never put a sticker on from when it was done before purchasing. I went for oil change and told them aboot shaking still as I left voice nails and nobody calls back under staffed maybe but I was told it would need rear brakes soon as reason for shake ? They said previously they did a brake job ? They also did a 24 point inspection 2 weeks ago while waiting everything checked out on paperwork except they mentioned rear brakes . Well the battery was fine too but it died sat stranded in heat waiting for triple a to come for a jump barely made it home died again triple a came back out at 10 pm to jump but couldn’t do a battery test till the am yesterday so called again and the. Battery was bulging out like it was gonna explode according to there inspection as I could see myself . I was forced to have a new one put in on spot . I told them it was just checked out at dealer I bought sr and have the 24 pt inspection paper that said alleged they checked it and was fine . A joke and thou they seem nice I feel like they just throw stuff at you . I would call them today but they don’t answer the phones or call you back .it seems there’s communication after your purchase and then it’s the run around .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lynne, I'm sorry to hear about the issues you've been experiencing. It sounds frustrating not getting clear communication or follow-up after your purchase. We want to ensure you have all necessary paperwork and address any concerns with your vehicle's performance. Please reach out so we can assist further. Thank you, Bryan Laskin - General Manager - 978-539-5050