Reviews
You need more help in the service department and more
You need more help in the service department and more communication when people have your vehicle serviced
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand the importance of efficient service and clear communication, and we're sorry if we fell short during your visit. We're working on improving these areas to better serve our customers in the future. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Bryan Laskin - General Manager - 978-539-5050
Best place to buy a Kia.
Best place to buy a Kia. Thanks for making it so easy Kia North! I’m telling all my friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thank you for leaving us this five-star review and kind words about our sales team at Kia North Danvers! We'll see you next time! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com
We had a wonderful experience at Kia North Danvers.
We had a wonderful experience at Kia North Danvers. Our Salesman Tom, was the best at his job. He was very knowledgeable, answered all of our questions, absolutely no pressure, and great to work with. We left with a 2025 Kia Sorrento and thanks to Tom, who made the whole process seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Tom provided such a seamless experience for you at Kia North Danvers. Enjoy your new 2025 Kia Sorrento! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com
Frustrating experience with Kia North.
Frustrating experience with Kia North. The purchase went smoothly, but pickup was bungled and I had to come back multiple times. Limited knowledge about the cars they're selling.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I'm sorry to hear about the inconvenience you faced during pickup. We strive for a seamless experience, and it's clear we fell short this time. Your feedback is valuable, and we're committed to improving our process. If you'd like to discuss further or have any questions, please reach out at your convenience. Thank you, Bryan Laskin - General Manager - 978-539-5050
Bought a new k5 from Noah.
Bought a new k5 from Noah. He was very helpful and answered all my questions. Very easy process, from sales team to manager to finance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patrick, we're delighted to hear that Noah and the team at Kia North Danvers made your car-buying experience smooth and informative. Enjoy your new K5! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com
Brought car in for check engine light.
Brought car in for check engine light. They downloaded code, preformed complimentary checkout, I got the “needed service” from the checkout before the diagnosis of the original problem. I guess you need to spend money no matter what here. Once they told me the problem with check engine light, they said the service manager had to research the problem. Maybe YouTube. This place is horrible. Had car towed out and never looked back
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're sorry to hear about your experience with us. It sounds like we missed the mark in providing clear communication and efficient service. If you're open to discussing this further or have any other concerns, please feel free to reach out. Thank you, Bryan Laskin - General Manager - 978-539-5050
Just bought a car from Kia North Danvers, and I couldn't
Just bought a car from Kia North Danvers, and I couldn't be happier with the experience! From the moment I walked in, Thomas Estabrook and team were welcoming, professional, and super responsive — whether in person or over email. They made the whole process smooth and stress-free, answering all my questions quickly and clearly. The manager John Dalfonso I dealt with was friendly and genuinely seemed to care about helping. Big thanks to the whole team — highly recommend if you're in the market for a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with us at Kia North Danvers! We're delighted to hear that Thomas, John, and the team made your car-buying journey smooth and stress-free. We appreciate the recommendation and hope you enjoy every mile in your new vehicle! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com
I highly recommend this place if you're looking for your
I highly recommend this place if you're looking for your vehicle. Garrett Dube is the sales manager and does a great job ensuring the safety and quality of your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jaimep, thank you for recommending Kia North Danvers! We're delighted to hear Garrett provided such excellent service. Enjoy your new vehicle! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com
Kia North Danvers was amazing when it came to buying my
Kia North Danvers was amazing when it came to buying my 2nd Kia! The whole experience was a breeze. Even one of my family members came days later and purchased their first Kia!! Definitely will be back!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, we're delighted to hear that your experience at Kia North Danvers was so positive and even inspired a family member! Thank you for choosing us again, and we look forward to welcoming you back in the future. Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com
Very friendly and efficient.
Very friendly and efficient. Everything they promised was fulfilled excellent in every way and I will rdcommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul, we're delighted to hear that you had such a positive experience with us at Kia North Danvers. Thank you for recommending our team! Sincerely, Kia North Danvers Danvers, MA www.kianorthdanvers.com