Reviews
Scammers. Do not get a car here. They lied about the condition of the car I bought, and lied more when I told them about the issues. Then they stopped answering my calls. There are reviews online saying this place is good, so I went. I was way too trusting and stupid. They were very polite while they scammed me. Watch out!
Scammers. Do not get a car here. They lied about the condition of the car I bought, and lied more when I told them about the issues. Then they stopped answering my calls. There are reviews online saying this place is good, so I went. I was way too trusting and stupid. They were very polite while they scammed me. Watch out!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Gary, we do not have a record of you ever purchasing a vehicle from us or ever calling us. I see you said you have called but we dont have a record of that. I would love to help, we never EVER run away from customers we always HELP. Call me directly at 9178083348 and i will help you immediately if you are a real customer.
Bought a car. It died on the way home. When i told them about it, they wanted me to pay to replace the new parts they put in with different new parts and give me a credit or pay me back for it. I cannot afford to do this and i do not want this headache, so i asked to return it within 24 hours due to the car not being in reliable condition. Owner refuses to issue refund claiming “buyers remorse” and “as-is” means no refunds. Other things i found sus: •Car dealerships usually dont have issues putting a car on an insurance policy. Their solution, open a second insurance policy and add this car till i can get home and get it transferred. •Dealership takes payment to their personal Cashapp or Venmo or Cash only. no debit or credit transactions. •Car supposedly had new battery installed, but needed it jumped to test drive it and it died on the way home. Now i have no money and have no ride to work, because i have buyers remorse and bought the car “as-is”
Bought a car. It died on the way home. When i told them about it, they wanted me to pay to replace the new parts they put in with different new parts and give me a credit or pay me back for it. I cannot afford to do this and i do not want this headache, so i asked to return it within 24 hours due to the car not being in reliable condition. Owner refuses to issue refund claiming “buyers remorse” and “as-is” means no refunds. Other things i found sus: •Car dealerships usually dont have issues putting a car on an insurance policy. Their solution, open a second insurance policy and add this car till i can get home and get it transferred. •Dealership takes payment to their personal Cashapp or Venmo or Cash only. no debit or credit transactions. •Car supposedly had new battery installed, but needed it jumped to test drive it and it died on the way home. Now i have no money and have no ride to work, because i have buyers remorse and bought the car “as-is”
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased Nissan Van 2017 last November 2024 . I had many problems with this car they told me . The Van have new breaks . After two months stared the problems first I heard a noise under the car then I brought my Van to the mechanic . He removes the rear tires and I find the rear pads just metals . After this problem stared another problem now the transmission I brought the van to the mechanic again and get two opinion’s the transmission converter was in bad condition . Now the Summer time is to close I check the AC and is not working. I bring my van to the specialist and the AC compressor is not working need replacement. So THREE problems just SIX months after the purchase . Very rarely but I decided no more business with this guys in the future . I think is probably they know this problems. If they are Honestly or not I don’t know but three problems in Six months is not común.
I purchased Nissan Van 2017 last November 2024 . I had many problems with this car they told me . The Van have new breaks . After two months stared the problems first I heard a noise under the car then I brought my Van to the mechanic . He removes the rear tires and I find the rear pads just metals . After this problem stared another problem now the transmission I brought the van to the mechanic again and get two opinion’s the transmission converter was in bad condition . Now the Summer time is to close I check the AC and is not working. I bring my van to the specialist and the AC compressor is not working need replacement. So THREE problems just SIX months after the purchase . Very rarely but I decided no more business with this guys in the future . I think is probably they know this problems. If they are Honestly or not I don’t know but three problems in Six months is not común.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Cesar Thank you for your message. While we understand your frustration, it’s important to be honest and transparent when sharing your experience. You purchased the 2017 Nissan Van from us in November 2024, and at the time of sale, the vehicle was in excellent condition. In fact, when we last spoke just three weeks after the purchase, you had already driven the van over 7,000 miles. That’s an extremely high amount of usage in such a short time. Based on what you’ve shared with us, you’ve been using the van for construction work and have put over 40,000 miles on it in only six months. Under those conditions, it's not uncommon for wear and tear to happen — especially on components like brakes, the transmission, and A/C systems. We understand issues can arise with any used vehicle, especially one being driven hard and daily for commercial use. But to suggest we sold you a faulty vehicle is misleading and unfair. If you’re going to share your experience, we just ask that you tell the whole story, including the mileage, the heavy-duty use, and the timeline.
Hands down the best car buying experience I’ve had. The customer service was outstanding they even went out of their way to offer us snacks and a sandwich. You can tell they are a well-oiled machine, working seamlessly together to make everything smooth and stress-free. I would absolutely recommend them to all my friends and family. Thank you for such a great experience!
Hands down the best car buying experience I’ve had. The customer service was outstanding they even went out of their way to offer us snacks and a sandwich. You can tell they are a well-oiled machine, working seamlessly together to make everything smooth and stress-free. I would absolutely recommend them to all my friends and family. Thank you for such a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing experience anyone in the market for a car this is the place to visit. Such a respectful and professional staff. Great prices
Amazing experience anyone in the market for a car this is the place to visit. Such a respectful and professional staff. Great prices
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was looking for a car for about 3 weeks and checked many cars out and different dealerships, but ACE AUTO HAUS was just different then all the other dealerships I went to Straight to the point no gimmicks or hidden fees. I was really impressed with how they handled my situation and assisted me even tho I didn’t have an appointment. I would reccomend this place to all my family and friends!
I was looking for a car for about 3 weeks and checked many cars out and different dealerships, but ACE AUTO HAUS was just different then all the other dealerships I went to Straight to the point no gimmicks or hidden fees. I was really impressed with how they handled my situation and assisted me even tho I didn’t have an appointment. I would reccomend this place to all my family and friends!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Such an easy transaction ACE AUTO HAUS! I was completely comfortable and happy through the purchase they took there time to make me understand what car best fits me and worked with my budget. 10/10 experience for sure!
Such an easy transaction ACE AUTO HAUS! I was completely comfortable and happy through the purchase they took there time to make me understand what car best fits me and worked with my budget. 10/10 experience for sure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service and great quality cars! Definitely recommend Ace to anyone in the market for a car! Honest dealership
Excellent service and great quality cars! Definitely recommend Ace to anyone in the market for a car! Honest dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had such a great experience definitely reccomend I was very comfortable and they were honest never once felt like it was a typical car dealership, they actually care for thee customer and the quality of the car before they sell it. They truly care for there customers, I reccomend everyone going there first before buying a car to see what they can do you will be very happy with the way they cater tk there customers great experience with team ACE!
I had such a great experience definitely reccomend I was very comfortable and they were honest never once felt like it was a typical car dealership, they actually care for thee customer and the quality of the car before they sell it. They truly care for there customers, I reccomend everyone going there first before buying a car to see what they can do you will be very happy with the way they cater tk there customers great experience with team ACE!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase