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Cottman Auto Mall

(58 reviews)

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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What stood out most was how organized everything felt. The team stayed supportive throughout and made sure the process remained simple and smooth.

What stood out most was how organized everything felt. The team stayed supportive throughout and made sure the process remained simple and smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The team was very welcoming from the start. Their clear communication and helpful attitude made the entire experience feel relaxed and stress free.

The team was very welcoming from the start. Their clear communication and helpful attitude made the entire experience feel relaxed and stress free.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I appreciated how professional and supportive everyone was. They took time to explain details and made sure I understood each step properly.

I appreciated how professional and supportive everyone was. They took time to explain details and made sure I understood each step properly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everything felt smooth and easy to follow from the beginning. The team was respectful, helpful, and answered all my questions honestly.

Everything felt smooth and easy to follow from the beginning. The team was respectful, helpful, and answered all my questions honestly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall, a very positive experience for me. The staff was patient, friendly, and made sure everything was handled properly at every step.

Overall, a very positive experience for me. The staff was patient, friendly, and made sure everything was handled properly at every step.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From the moment I arrived, the staff made me feel welcomed. The whole experience felt simple, relaxed, and easy to understand.

From the moment I arrived, the staff made me feel welcomed. The whole experience felt simple, relaxed, and easy to understand.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The experience went better than I expected. The team was friendly, helpful, and made sure everything was clear before continuing.

The experience went better than I expected. The team was friendly, helpful, and made sure everything was clear before continuing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everything was handled smoothly from start to finish. The staff answered my questions clearly and made the experience feel simple and stress free.

Everything was handled smoothly from start to finish. The staff answered my questions clearly and made the experience feel simple and stress free.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I liked how straightforward everything was. The team made sure I understood all the details and kept things simple.

I liked how straightforward everything was. The team made sure I understood all the details and kept things simple.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The visit went better than I expected. The team stayed friendly, supportive, and made sure everything was easy to understand.

The visit went better than I expected. The team stayed friendly, supportive, and made sure everything was easy to understand.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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