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Cottman Auto Mall

(51 reviews)

Reviews

(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everything was handled smoothly from start to finish. The staff answered my questions clearly and made the experience feel simple and stress free.

Everything was handled smoothly from start to finish. The staff answered my questions clearly and made the experience feel simple and stress free.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I liked how straightforward everything was. The team made sure I understood all the details and kept things simple.

I liked how straightforward everything was. The team made sure I understood all the details and kept things simple.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The visit went better than I expected. The team stayed friendly, supportive, and made sure everything was easy to understand.

The visit went better than I expected. The team stayed friendly, supportive, and made sure everything was easy to understand.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From the beginning, I felt welcomed and comfortable. The team communicated clearly and made the process feel smooth and easy.

From the beginning, I felt welcomed and comfortable. The team communicated clearly and made the process feel smooth and easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I liked how straightforward everything was. The staff communicated clearly and made sure nothing felt complicated during my visit.

I liked how straightforward everything was. The staff communicated clearly and made sure nothing felt complicated during my visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The visit went better than I expected. The team was respectful, supportive, and made sure the entire process was easy to follow.

The visit went better than I expected. The team was respectful, supportive, and made sure the entire process was easy to follow.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everything moved at a steady pace, and my questions were answered clearly. I left feeling satisfied.

Everything moved at a steady pace, and my questions were answered clearly. I left feeling satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall happy with how things went, supportive staff and a relaxed experience. What a stressfree visit it was.

Overall happy with how things went, supportive staff and a relaxed experience. What a stressfree visit it was.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Straight answers, respectful service, and an experience that felt fair.The whole experience is easy to understand.

Straight answers, respectful service, and an experience that felt fair.The whole experience is easy to understand.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Paperwork was quick, steps were simple, and I left feeling satisfied. Everything was stress free for me.

Paperwork was quick, steps were simple, and I left feeling satisfied. Everything was stress free for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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