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Varsity Autos Group

(116 reviews)

Reviews

(116 reviews)

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BUYER BEWARE ; Varsity Fees as their know as will surprise you at the end. I think they have a fee for a fee and a non tax fee. They have so many fees they are now called varsity fees

BUYER BEWARE ; Varsity Fees as their know as will surprise you at the end. I think they have a fee for a fee and a non tax fee. They have so many fees they are now called varsity fees

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I visited mainly to compare a couple of models. The staff was helpful in providing information and letting me test drive without feeling rushed. Didn't buy on the spot, but it was a positive and informative visit that will definitely bring me back when I'm ready.

I visited mainly to compare a couple of models. The staff was helpful in providing information and letting me test drive without feeling rushed. Didn't buy on the spot, but it was a positive and informative visit that will definitely bring me back when I'm ready.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Claro, Good cars, no pressure. They let me look around without hovering. When I was ready to ask questions, someone helped me out without trying to push anything. It was a comfortable experience overall.

Claro, Good cars, no pressure. They let me look around without hovering. When I was ready to ask questions, someone helped me out without trying to push anything. It was a comfortable experience overall.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My trade-in value was fair, and I found a good used car here. The sales process was efficient, though I felt the detailing on the car before pickup could have been a bit more thorough. Still, a solid purchase.

My trade-in value was fair, and I found a good used car here. The sales process was efficient, though I felt the detailing on the car before pickup could have been a bit more thorough. Still, a solid purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Absolutely loved my experience here. They had the exact car I wanted, and Sergio in Sales made everything effortless. Quick, easy, and I'm thrilled with my new ride!

Absolutely loved my experience here. They had the exact car I wanted, and Sergio in Sales made everything effortless. Quick, easy, and I'm thrilled with my new ride!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I brought my car in for a minor repair. The service department was professional and got the job done well. It took a bit longer than I expected, but the quality of the work was top-notch, and they kept me informed about the progress.

I brought my car in for a minor repair. The service department was professional and got the job done well. It took a bit longer than I expected, but the quality of the work was top-notch, and they kept me informed about the progress.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got a great deal on my new car here! The team was super helpful and efficient, getting me through the paperwork quickly. Very happy with my purchase and the smooth transaction.

Got a great deal on my new car here! The team was super helpful and efficient, getting me through the paperwork quickly. Very happy with my purchase and the smooth transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Truly excellent customer service. Everyone was so friendly and made the process simple, thank you so much 🙏

Truly excellent customer service. Everyone was so friendly and made the process simple, thank you so much 🙏

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I honestly couldn't believe how smooth and efficient the whole process was. From the moment I stepped onto the lot to driving off in my new car, it felt incredibly streamlined. No long waits, no unnecessary back-and-forth. It was the quickest and most hassle-free car buying experience I've ever had, which was a huge relief!

I honestly couldn't believe how smooth and efficient the whole process was. From the moment I stepped onto the lot to driving off in my new car, it felt incredibly streamlined. No long waits, no unnecessary back-and-forth. It was the quickest and most hassle-free car buying experience I've ever had, which was a huge relief!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dropped by for a recall fix on my cadillac. The service advisor explained the process clearly, and the wait wasn't nearly as long as I'd anticipated. They even did a complimentary car wash, which was a nice touch. My only minor feedback is that their online scheduling system could be a little more intuitive.

Dropped by for a recall fix on my cadillac. The service advisor explained the process clearly, and the wait wasn't nearly as long as I'd anticipated. They even did a complimentary car wash, which was a nice touch. My only minor feedback is that their online scheduling system could be a little more intuitive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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