Reviews
Write a reviewDo not contact this dealer if you are NOT in the Austin area and NOT able to meet with them the same day. You will waste your time. They don't respond to inquiries via email or over the telephone. You must go in person. They could not tell me over the phone if a vehicle had prior damage (its on a Carfax, but they kept saying to "look on the website" - nothing). I got a sense something was off, so I ordered a Carfax and paid out of pocket. Vehicle had hail damage, but none of their pictures showed it. The sales person, Victor, later revealed to me that a taillight was broken and he had ordered it (why not say that? Its not a big deal, but having to "interrogate" the salesperson to get basic facts is frustrating.) If you are in the Austin area, just drive to their location and hopefully you will find a good car and get a great deal. Otherwise, working with these folks will be frustrating and extremely difficult as you won't get answers and any deal will have to be worked in person at their location.
Do not contact this dealer if you are NOT in the Austin area and NOT able to meet with them the same day. You will waste your time. They don't respond to inquiries via email or over the telephone. You must go in person. They could not tell me over the phone if a vehicle had prior damage (its on a Carfax, but they kept saying to "look on the website" - nothing). I got a sense something was off, so I ordered a Carfax and paid out of pocket. Vehicle had hail damage, but none of their pictures showed it. The sales person, Victor, later revealed to me that a taillight was broken and he had ordered it (why not say that? Its not a big deal, but having to "interrogate" the salesperson to get basic facts is frustrating.) If you are in the Austin area, just drive to their location and hopefully you will find a good car and get a great deal. Otherwise, working with these folks will be frustrating and extremely difficult as you won't get answers and any deal will have to be worked in person at their location.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They made the process super easy and fast they answered my text and phone calls fast and answered even late! Very pleased and definitely will buy from them again!
They made the process super easy and fast they answered my text and phone calls fast and answered even late! Very pleased and definitely will buy from them again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
While their website says no wrecks on a particular vehicle, the salesperson disclosed the vehicle was claimed as a total loss by the insurance company. When we tried to negotiate a new price given this new information, the salesperson refused to budget on the price.
While their website says no wrecks on a particular vehicle, the salesperson disclosed the vehicle was claimed as a total loss by the insurance company. When we tried to negotiate a new price given this new information, the salesperson refused to budget on the price.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dealer contacted me promptly. Nice vehicle and inventory. Prices are relatively comparable to my area, just too far away to be a practical purchase.
Dealer contacted me promptly. Nice vehicle and inventory. Prices are relatively comparable to my area, just too far away to be a practical purchase.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase