Reviews
Very Attentive and helpful with any questions I had They were very attentive and helpful with my appointment. Explained everything well to me
Very Attentive and helpful with any questions I had They were very attentive and helpful with my appointment. Explained everything well to me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, good team. Courteous, pleasant, responsive and efficient. We were satisfied for the purchase experience and we love our new car!
Great service, good team. Courteous, pleasant, responsive and efficient. We were satisfied for the purchase experience and we love our new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Came for a basic oil change/inspection. Scheduled for 9:30 AM. Car was not pulled in to the service bay until 10:30 AM. If you're going to charge $500 per hour, you should pay customer the same for having to wait. I've owned many BMW's and have never experienced what I consider 'poor' service from a service department. I won't get into the condescending explanations for what I consider 'basic' bluetooth operations and Adaptive Cruise Control issues. I tried Porsche. While the Macan is decent, the inflated hourly rate charged is not.
Came for a basic oil change/inspection. Scheduled for 9:30 AM. Car was not pulled in to the service bay until 10:30 AM. If you're going to charge $500 per hour, you should pay customer the same for having to wait. I've owned many BMW's and have never experienced what I consider 'poor' service from a service department. I won't get into the condescending explanations for what I consider 'basic' bluetooth operations and Adaptive Cruise Control issues. I tried Porsche. While the Macan is decent, the inflated hourly rate charged is not.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Great team ....very switched on and super friendly. I would certainly recommend them over the Scottsdale storel. They were arrogant over there
Great team ....very switched on and super friendly. I would certainly recommend them over the Scottsdale storel. They were arrogant over there
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
There is a Porsche Dealer closer to my Home BUT i wont go to them .Arrowhead is the best in Phoenix ! Thank you
There is a Porsche Dealer closer to my Home BUT i wont go to them .Arrowhead is the best in Phoenix ! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
James, Kyle and Chad were above reproach. Fine Job gentlemen. Thanks for everything, my Audi is superb,
James, Kyle and Chad were above reproach. Fine Job gentlemen. Thanks for everything, my Audi is superb,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The physical layout of the dealership is exceptional. It meets the needs of the customer 100%. All of the services are the most modern and technologically the best. The personnel are all friendly.
The physical layout of the dealership is exceptional. It meets the needs of the customer 100%. All of the services are the most modern and technologically the best. The personnel are all friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Professional staff focused on listening instead of upselling, made purchase easy and smooth. A plus!
Professional staff focused on listening instead of upselling, made purchase easy and smooth. A plus!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Experts, friendly and genuinely eager to help with all aspects of the sale. Explanations for the terms of the purchase, trade-in, the title transfer and warranty were outstanding.
Experts, friendly and genuinely eager to help with all aspects of the sale. Explanations for the terms of the purchase, trade-in, the title transfer and warranty were outstanding.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, von was on top of everything I needed. He gave me updates every step
Great service, von was on top of everything I needed. He gave me updates every step
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car