Alpha Auto Group LLC

This dealership has the shadiest salesman I have ever seen. I went direct thru their finance company to purchase a car from them and was approved, signed loan paperwork, then dealer contacted me and had me add it to my insurance which I did knowing that I competed the loan paperwork and was confirmed by lender. It was 3:30 when the lender advised me everything was sent to them and it was ok to go pickup car, I am 2 hrs away so by the time the paperwork went all thru I wouldn’t make it, as I needed my wife to go with me who was late getting home from work, I advised them and they advised me they would be staying late to do another deal and it was ok, I said I’d call as soon as I leave as I was waiting for her. I call 20 min after their normal closing and no answer , text guy no answer, text other salesman no answer, so I don’t go thinking they left and to drive 2hrs for nothing, 2 hrs later the other salesman’s answers saying I didn’t show and they sold the car to someone else, so me signing loan and adding insurance and knowing I’m 2 hrs away , they sell the car during after hours to someone else , and then say I didn’t put money down, although they knew I was coming with down payment , they never said I need to take a deposit to hold, then say sorry for the inconvenience, so them getting confirmation from their lender bank that I signed the loan agreement added and showed proof of insurance,they still sell the car to someone else after hours. Stay away !

Honest Review: Purchased a 2016 Chevy Silverado form this location. That all went smooth of course, until there were problems. All vehicles from here are sold "AS IS", this is to protect the company and is understandable. Was told there were no issues with this vehicle, but I still opted to purchase the 2 year warranty. Two weeks after and only putting 300 miles on this vehicle there was lifter failure. The vehicle could not be driven without causing further damage. Lifter repairs are very costly. I called the warranty company and was told they could not help me with my situation and to call the dealer. It was never disclosed that this warranty company has a 15-day AND 1,000 mile waiting period. Now I know this dealer would most likely not help out because they do not need to based off the "AS IS" sale, but hey maybe these people are genuine, maybe they will do the right thing. Doing the right thing would lead to more positive reviews and customer referrals. So, I call the dealer and explain the situation and am told I need to call the warranty company. I explain they cannot help because of this waiting period and was told they do not know the warranty companies policies. How do you sell a warranty and not know the policies? Crazy! Overall the experience at this dealer ended horribly. I purchased a vehicle that does not run and was left on my own being told this is fair. This company is not fair and does not care about the consumer, only about protecting themselves. No attempt was made to help my situation and I do not recommend stepping foot in this lot.