Richardson Buick GMC - Midland

We had a great experience at Richardson all the way from our salesman to the finance department.

Upon my recent procurement of routine preventative automotive maintenance—specifically, a comprehensive lubricant and filtration media extraction and replacement—I found the execution of services by the dealership's technical staff to be entirely satisfactory. The mechanical intervention was conducted with a commendable degree of diligence, ensuring the operational integrity and thermodynamic efficiency of my internal combustion engine were meticulously preserved. Furthermore, the administrative and service advisory personnel demonstrated a highly structured approach to workflow management, facilitating an expeditious turnaround time that successfully mitigated any potential disruption to my personal schedule.

My alignment service went well and was done in under an hour. The team at Richardson kept my car clean and is always a pleasure to work with.

Went in for an oil change. Said they heard a noise, diagnosed issue in front end. Scheduled service and they arranged a loaner vehicle and another issue was also fixed in front end. All expenses covered under vehicle lease.

I had my car towed there in the dead of night, and I had it back by 2 pm. Great service to squeeze it into their schedule.

There was no pressure to try and convince me of what I really wanted like at other dealerships I've been too. There was also no pressure to purchase. It was actually a good experience. I worked with Katie and couldn't have gotten better service. She was straightforward and personable. A blemish was noticed after I purchased my vehicle and they made sure it gotten taken care of. I couldn't be happier with my experience there.

Very easy to work with and brought the vehicle right to our garage. I would recommend this dealership that is looking for a new vehicle.

Easy to work with Quick response times, friendly and responsive staff They had flexible hours and were fast on paperwork

Fast and friendly experience. From my salesman- Brayden Tacey- to the finance and management team- everyone was great and made the process quick and easy. So happy with my new car!

Very accommodating with getting my vehicle in for an oil change. Answered all my questions and was very attentive.