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Mountain View Honda

(250 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30pm–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 301-0450 (866) 301-0450
Used (866) 301-0468 (866) 301-0468
Service (866) 301-0474 (866) 301-0474

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mountain View Honda from DealerRater.

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I am extremely disappointed.

I am extremely disappointed. I had an excellent credit score of 830 and I was given an interest of more than 9%. The f150 I purchased I had to take it to a mechanic that same day. I was shown a signed document that stated that the truck passed an inspection that stated everything was in perfect state. However, I had to pay almost $500 at the mechanic and that was over three weeks ago and it is not yet possible for me to receive my reimbursement to this date. For me it has been the worse experience in buying a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good people.

Good people. Good service. Ridiculous policy of adding 3% if I use a credit card. Offer 3% cash discount instead. Insulting and I will find a different place to have my car worked on. I’m already paying you $1000 for repairs and now it’s $1030? Nope. Firestone is right down the street.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you Jakob for all your hard work, I'll be referring

Thank you Jakob for all your hard work, I'll be referring lots of customer to you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Well, I never met the technician so I really can't give

Well, I never met the technician so I really can't give him a review. Shannon was very nice. I felt in a way like I was a little rushed when I first called to make the appointment. I guess maybe because it's a new place it's understaffed and there's just too much that he's having to do on his own? But definitely a super nice guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was kept informed of status of repair and explained

I was kept informed of status of repair and explained everything. The only problem I had was delay getting started because other work was backed up —— for maybe an hour or so.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff to work with….

Great staff to work with….Jakob, Christian, Tara. Top notch from beginning to end. Will definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my first tine since Pye left & Mountainview

This was my first tine since Pye left & Mountainview Honda took over. So far everyone seems helpful & kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Michelle at the front desk was very kind and hospitable

Michelle at the front desk was very kind and hospitable both over the phone and in person. Jeff was knowledgeable about the car i bought even though it was not a Honda. The finance manager was also very helpful. The dealership is clean and well maintained. I do however advise that you bring a jacket to wear during your wait. The wait time was a little long but I don’t hold it against them because there was only one person, as far as I could tell, handling the financing on a rainy Saturday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The customer service was excellent at my last visit.

The customer service was excellent at my last visit. It was above and beyond the norm

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, easy, Hassel free, pressure free Easy to

Quick, easy, Hassel free, pressure free Easy to understand everything that was going on, walked thru everything on a very easy manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.