Reviews
We had a very positive experience at Mountain View Honda
We had a very positive experience at Mountain View Honda in Dalton due mostly to the service manager Shannon Hollifield turning a mechanical mistake into a winning situation. He went over and above to get our car worked on quickly and efficiently while also being very gracious in talking to us and explaining things to us. Our car was finished while we waited and problem was solved and in good working order. We thank all who contributed to this good ending.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jakob, my salesman was awesome.
Jakob, my salesman was awesome. He was very informative and courteous. Very personable and professional. Everything happened quite quickly and I love my new civic!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a car Had some mechanical problems Called them
Purchased a car Had some mechanical problems Called them They fixed it for me Fully vovered
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very helpful and caring.
very helpful and caring. chanel was amazing! they made sure i knew everything i needed to know
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was very kind and took all our concerns with the
Everyone was very kind and took all our concerns with the utmost respect and care! What a different experience from the previous ownership. Never felt rushed and responded in a very quick fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a used car from this dealer.
Bought a used car from this dealer. When I got at home, I took it to the mechanic and it needed $2400 worth of work. Please, before you purchase any used car from them, please have a pre-inspection done. We have called multiple times to talk to people and they will not return our phone calls. Very disappointing. Would not recommend them to purchase a car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
MJ, We’re sorry to hear about your frustration, and we’d like to provide some context. When you purchased your vehicle on 8/23, we did agree to take care of the blinker issue, and that was completed and documented on a we-owe (car dealership lingo meaning – “here’s what we have promised to take care of after the sale”!!) To make things even easier, our team had Jakob personally deliver the vehicle to you in Cartersville at no charge once the repair was finished. Since then, we haven’t received any direct communication from you or your husband regarding additional concerns. The vehicle does have over 100k miles, so it’s always possible that another shop may recommend additional services. That said, we’d never want you to feel ignored or without support. Please reach out directly to our Used Car Manager, Daniel, at 762-432-5222 and we’ll be happy to review your concerns in detail. We value your business and want to make sure you feel heard and taken care of. —Mtn View Honda
Very courteous and took care of my needs.
Very courteous and took care of my needs. Glad they could do the work while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service Good service, they informed me of everything
Good service Good service, they informed me of everything I needed to know and gave me the options to solve my car's problems.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good attention, support at all times and answering
Very good attention, support at all times and answering questions quickly, They have an excellent work environment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shannon always takes great care of my vehicles for
Shannon always takes great care of my vehicles for service work. Great clean shop and building.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair