Skip to main content

Graff Ford

(297 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (888) 269-8086 (888) 269-8086
Used (888) 269-6907 (888) 269-6907
Service (888) 270-1288 (888) 270-1288

Reviews

(297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Graff Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

She was extremely helpful.

She was extremely helpful. Her knowledge & patience throughout the entire process made it feel effortless on my end.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Prompt and communication was fast One two three

Great Prompt and communication was fast One two three four five six seven eight nine

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy upto work with.

Very easy upto work with. The staff is pleasant and very accommodating. They even picked up and dropped off my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were able to look at my car sooner than expected and

They were able to look at my car sooner than expected and did a great job replacing my car battery. They even dropped my car off for me which was a great service! I didn’t have to bother anyone to take me to pick my car up.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Part and service is expensive.

Part and service is expensive. Estimate should be itemized I would recommend using another place

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service Friendly customer service and repairs as

Good service Friendly customer service and repairs as expected I appreciated the loaner vehicle and communication

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They all were helpful.

They all were helpful. Tried to work with me on pricing. Wanted me to be happy w- purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is more of a review for Graff as a company.

This is more of a review for Graff as a company. My wife is being charged a diagnosis fee of $200 for an issue that has a documented service bulletins from the manufacturer. This is something that I would expect the former owners of the dealership to do, but not Graff. We will never use Graff for service or to purchase a vehicle again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good service, not much help buying a 2026 F150.

Good service, not much help buying a 2026 F150. Wouldn't come down below 55k befor taxes. Found an identical one 400 miles away. They came down to 48k. With taxes, fmdocs and fees, 53, 813.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I picked up my truck it wash and the tires shining

When I picked up my truck it wash and the tires shining let a mirror. When I paid for ceramic windows tint I asked for my tuck to be wish. All I got was an excuse; that the parking lot was being paved? My driver side mirror was very dirty. I guess from the overspray, putting on the tint.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.