Reviews
She was extremely helpful.
She was extremely helpful. Her knowledge & patience throughout the entire process made it feel effortless on my end.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great Prompt and communication was fast One two three
Great Prompt and communication was fast One two three four five six seven eight nine
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very easy upto work with.
Very easy upto work with. The staff is pleasant and very accommodating. They even picked up and dropped off my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were able to look at my car sooner than expected and
They were able to look at my car sooner than expected and did a great job replacing my car battery. They even dropped my car off for me which was a great service! I didn’t have to bother anyone to take me to pick my car up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Part and service is expensive.
Part and service is expensive. Estimate should be itemized I would recommend using another place
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Good service Friendly customer service and repairs as
Good service Friendly customer service and repairs as expected I appreciated the loaner vehicle and communication
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They all were helpful.
They all were helpful. Tried to work with me on pricing. Wanted me to be happy w- purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is more of a review for Graff as a company.
This is more of a review for Graff as a company. My wife is being charged a diagnosis fee of $200 for an issue that has a documented service bulletins from the manufacturer. This is something that I would expect the former owners of the dealership to do, but not Graff. We will never use Graff for service or to purchase a vehicle again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Good service, not much help buying a 2026 F150.
Good service, not much help buying a 2026 F150. Wouldn't come down below 55k befor taxes. Found an identical one 400 miles away. They came down to 48k. With taxes, fmdocs and fees, 53, 813.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
When I picked up my truck it wash and the tires shining
When I picked up my truck it wash and the tires shining let a mirror. When I paid for ceramic windows tint I asked for my tuck to be wish. All I got was an excuse; that the parking lot was being paved? My driver side mirror was very dirty. I guess from the overspray, putting on the tint.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair