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Graff Ford

(255 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (888) 269-8086 (888) 269-8086
Used (888) 269-6907 (888) 269-6907
Service (888) 270-1288 (888) 270-1288

Inventory

See all 135 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2025.
The team at Graff Ford of Chesterton would like to welcome you to our dealership in Chesterton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model.
Graff Ford of Chesterton always puts customers first!

Service center

Phone number (888) 270-1288

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Graff Ford from DealerRater.

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Waited all day for 2 recalls. Only got one done in 7 hours. $105 for 2 wiper blades. Not my favorite experience

Waited all day for 2 recalls. Only got one done in 7 hours. $105 for 2 wiper blades. Not my favorite experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy drop off and pick up of vehicle. Quick service. Explained what was done and answered all my other questions.

Easy drop off and pick up of vehicle. Quick service. Explained what was done and answered all my other questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was ok It was ok and Harry came out. Most seem not to lately.

It was ok It was ok and Harry came out. Most seem not to lately.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Staff and customer service was great!! Love the experience ...Will always be the one and only dealership i would take my vehicles to...

Staff and customer service was great!! Love the experience ...Will always be the one and only dealership i would take my vehicles to...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Was taken care of the moment I walk in and sat down with Peggy she took care of all my needs and concerns very professional

Was taken care of the moment I walk in and sat down with Peggy she took care of all my needs and concerns very professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They really take care of you and don't try to over do it! I have already sent 3 people there! I will be back myself in the future

They really take care of you and don't try to over do it! I have already sent 3 people there! I will be back myself in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought a truck and the very next day it started making a noise and having issues with the timing, but I did buy the extended warranty and the dealership did fix the timing on my truck after the 30 day warranty kicked in

I bought a truck and the very next day it started making a noise and having issues with the timing, but I did buy the extended warranty and the dealership did fix the timing on my truck after the 30 day warranty kicked in

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Prompt and professional Took my cars in without issues and was careful to take care of it/ thanks to Fox and his team

Prompt and professional Took my cars in without issues and was careful to take care of it/ thanks to Fox and his team

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I feel like they showed an honesty and fairness that you don't typically find in auto dealerships.

I feel like they showed an honesty and fairness that you don't typically find in auto dealerships.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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A great experience is exactly what I asked was helpful. The entire time. A pleasure to work with.

A great experience is exactly what I asked was helpful. The entire time. A pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 255 reviews