Reviews
Polite people on phone when making appointment. Got my truck in the service bay right away. Both people on phone and at the service area explained the special on buying 2 oil changes and getting one free. Have 3 years to use them. Good for me since I don't put many miles on my truck! Got me in and out in good time frame.
Polite people on phone when making appointment. Got my truck in the service bay right away. Both people on phone and at the service area explained the special on buying 2 oil changes and getting one free. Have 3 years to use them. Good for me since I don't put many miles on my truck! Got me in and out in good time frame.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was a great experience with very friendly and knowledgeable staff. I will definitely be visiting graft for my service and sales needs. Thank you, All.
It was a great experience with very friendly and knowledgeable staff. I will definitely be visiting graft for my service and sales needs. Thank you, All.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They gave me a discount on my oil change and were very helpful. Thank you Graff Ford!
They gave me a discount on my oil change and were very helpful. Thank you Graff Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My husband Dennie took the car in and was very pleased with time and service.
My husband Dennie took the car in and was very pleased with time and service.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The car I bought had several issues right away. I wanted to return it, but I could not get anyone to return my call to discuss that. The dealership did fix all issues which I was thankful for. But it took almost 2 months. Very poor communication. I definitely would not return to any Graff dealership or recommend them.
The car I bought had several issues right away. I wanted to return it, but I could not get anyone to return my call to discuss that. The dealership did fix all issues which I was thankful for. But it took almost 2 months. Very poor communication. I definitely would not return to any Graff dealership or recommend them.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I had better experience in my past with this dealership. Seems like I was getting the runaround from the service advisor about the problem with my son's vehicle.
I had better experience in my past with this dealership. Seems like I was getting the runaround from the service advisor about the problem with my son's vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They are very professional and they are always willing to help. Great service from start to finish
They are very professional and they are always willing to help. Great service from start to finish
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quick, efficient, great experience Would recommend to anyone. Austin was great too. It's a great dealership
Quick, efficient, great experience Would recommend to anyone. Austin was great too. It's a great dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wrong parts arrived for my splash guard so the technician got the job done with bulk parts and I wasn't charged
Wrong parts arrived for my splash guard so the technician got the job done with bulk parts and I wasn't charged
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Appreciate the pick up service- especially because there was a cross wire on timing, but my car was still picked up and fixed
Appreciate the pick up service- especially because there was a cross wire on timing, but my car was still picked up and fixed
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair