Reviews
So my experience with Megan and Rick and almost all the
So my experience with Megan and Rick and almost all the staff was delightful however once again all it takes is one person to ruin the whole experience and I will tell you what that person is Foxt. This is the second time that I had dealings with him and he was very condescending and I don't appreciate it at all. He is the reason single-handedly that I left getting service from graff and went to another dealership
So my experience with Megan and Rick and almost all the
So my experience with Megan and Rick and almost all the staff was delightful however once again all it takes is one person to ruin the whole experience and I will tell you what that person is Foxt. This is the second time that I had dealings with him and he was very condescending and I don't appreciate it at all. He is the reason single-handedly that I left getting service from graff and went to another dealership
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It took 1.
It took 1.6 hours for the works. A bit slow I thought Need faster service
It took 1.
It took 1.6 hours for the works. A bit slow I thought Need faster service
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
do Not have asked for more experienced personnel helping
do Not have asked for more experienced personnel helping me out I had a great experience. They were very helpful.
do Not have asked for more experienced personnel helping
do Not have asked for more experienced personnel helping me out I had a great experience. They were very helpful.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
everybody was nice and very accommodating and they were
everybody was nice and very accommodating and they were done with my service in a fast amount of time
everybody was nice and very accommodating and they were
everybody was nice and very accommodating and they were done with my service in a fast amount of time
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had oil changed Had an appointment to get my oil changed
Had oil changed Had an appointment to get my oil changed everything went great so far.
Had oil changed Had an appointment to get my oil changed
Had oil changed Had an appointment to get my oil changed everything went great so far.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to work with, flexible, professional, and great
Easy to work with, flexible, professional, and great service. That's enough for me right now.
Easy to work with, flexible, professional, and great
Easy to work with, flexible, professional, and great service. That's enough for me right now.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
2 hours for oil change and rotation.
2 hours for oil change and rotation. They had to send someone out to get oil. They were out.
2 hours for oil change and rotation.
2 hours for oil change and rotation. They had to send someone out to get oil. They were out.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Terrible, no communication, cat has been there 6 months,
Terrible, no communication, cat has been there 6 months, horrible They won't fix the problem when the car has only been to them for all of the issues.
Terrible, no communication, cat has been there 6 months,
Terrible, no communication, cat has been there 6 months, horrible They won't fix the problem when the car has only been to them for all of the issues.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Always give Peggy first shot at finding us a car and she
Always give Peggy first shot at finding us a car and she delivered once again. She always communicates and always a big help
Always give Peggy first shot at finding us a car and she
Always give Peggy first shot at finding us a car and she delivered once again. She always communicates and always a big help
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Poor service department.
Poor service department. Told me it was covered u Der Ford Premium warranty and then it changed the day before pickup
Poor service department.
Poor service department. Told me it was covered u Der Ford Premium warranty and then it changed the day before pickup
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car