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Graff Ford

(163 reviews)
Visit Graff Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (888) 269-8086 (888) 269-8086
Used (888) 269-6907 (888) 269-6907
Service (888) 270-1288 (888) 270-1288

Inventory

See all 144 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2025.
The team at Graff Ford of Chesterton would like to welcome you to our dealership in Chesterton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model.
Graff Ford of Chesterton always puts customers first!

Service center

Phone number (888) 270-1288

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Graff Ford from DealerRater.

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So my experience with Megan and Rick and almost all the

So my experience with Megan and Rick and almost all the staff was delightful however once again all it takes is one person to ruin the whole experience and I will tell you what that person is Foxt. This is the second time that I had dealings with him and he was very condescending and I don't appreciate it at all. He is the reason single-handedly that I left getting service from graff and went to another dealership

So my experience with Megan and Rick and almost all the

So my experience with Megan and Rick and almost all the staff was delightful however once again all it takes is one person to ruin the whole experience and I will tell you what that person is Foxt. This is the second time that I had dealings with him and he was very condescending and I don't appreciate it at all. He is the reason single-handedly that I left getting service from graff and went to another dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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It took 1.

It took 1.6 hours for the works. A bit slow I thought Need faster service

It took 1.

It took 1.6 hours for the works. A bit slow I thought Need faster service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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do Not have asked for more experienced personnel helping

do Not have asked for more experienced personnel helping me out I had a great experience. They were very helpful.

do Not have asked for more experienced personnel helping

do Not have asked for more experienced personnel helping me out I had a great experience. They were very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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everybody was nice and very accommodating and they were

everybody was nice and very accommodating and they were done with my service in a fast amount of time

everybody was nice and very accommodating and they were

everybody was nice and very accommodating and they were done with my service in a fast amount of time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had oil changed Had an appointment to get my oil changed

Had oil changed Had an appointment to get my oil changed everything went great so far.

Had oil changed Had an appointment to get my oil changed

Had oil changed Had an appointment to get my oil changed everything went great so far.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy to work with, flexible, professional, and great

Easy to work with, flexible, professional, and great service. That's enough for me right now.

Easy to work with, flexible, professional, and great

Easy to work with, flexible, professional, and great service. That's enough for me right now.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 hours for oil change and rotation.

2 hours for oil change and rotation. They had to send someone out to get oil. They were out.

2 hours for oil change and rotation.

2 hours for oil change and rotation. They had to send someone out to get oil. They were out.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Terrible, no communication, cat has been there 6 months,

Terrible, no communication, cat has been there 6 months, horrible They won't fix the problem when the car has only been to them for all of the issues.

Terrible, no communication, cat has been there 6 months,

Terrible, no communication, cat has been there 6 months, horrible They won't fix the problem when the car has only been to them for all of the issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Always give Peggy first shot at finding us a car and she

Always give Peggy first shot at finding us a car and she delivered once again. She always communicates and always a big help

Always give Peggy first shot at finding us a car and she

Always give Peggy first shot at finding us a car and she delivered once again. She always communicates and always a big help

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Poor service department.

Poor service department. Told me it was covered u Der Ford Premium warranty and then it changed the day before pickup

Poor service department.

Poor service department. Told me it was covered u Der Ford Premium warranty and then it changed the day before pickup

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
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See all 163 reviews