Reviews
Dealership was clean, inviting, had clean bathrooms and
Dealership was clean, inviting, had clean bathrooms and had free complimentary drinks, a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re so glad to hear you enjoyed your visit and found the dealership clean and inviting. It’s great to know the complimentary drinks and amenities helped make your experience a pleasant one. We look forward to welcoming you back again soon!
Eric’s customer service was top-notch—friendly,
Eric’s customer service was top-notch—friendly, professional, and zero pressure. He took the time to answer all my questions and helped me find what I was looking for. All the staff at Mazda of Elk Grove was friendly, and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're so glad to hear that Eric provided you with friendly, professional, and pressure-free service, that's exactly the experience we strive to deliver. We truly appreciate your support and look forward to welcoming you back in the future!
Duc was responsive, transparent, and patient throughout
Duc was responsive, transparent, and patient throughout our entire process. Because of him, we walked away with an even better used model than the one we came in for. Thank you, Duc!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience! He’s truly dedicated to making sure every customer drives away happy. We appreciate your kind words and look forward to assisting you again in the future!
The dealership was professional and kind.
The dealership was professional and kind. My only gripe was that I was required to do a credit check when I was paying with a debit card, cash. It just seemed unnecessary and intrusive. I provided other multiple forms of identification. So, checking my credit when I wasn't applying for credit, again, felt unnecessary. But other than that, my experience was pleasant and straightforward.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the thoughtful review and for recognizing our team’s professionalism. We understand the credit check process can feel unnecessary at times, but it is part of ensuring secure and compliant transactions. We’re glad to hear the rest of your experience was smooth and straightforward, and we look forward to serving you again. If you have any further questions, please don't hesitate to contact our General Sales Manager, Julian Gonzalez at 916-405-5082.
Great dealer for Mazda!
Great dealer for Mazda! Easy to talk to and communicate with. Did a fantastic job at getting to know my family and I and what we were looking for. Extremely knowledgeable about the cars and was kind enough to answer our gazillion questions. Duc was the main reason we went with this dealership over others in the area. Appreciate all the help! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We're so glad Duc made your experience stand out with his knowledge, patience, and personalized care. It means a lot that you chose us, and we truly appreciate your recommendation!
Duc and Vanessa were great to work with.
Duc and Vanessa were great to work with. At no point did either of them get pushy or create an experience that felt like I had to rush my decision. As someone in sales I know the tactics and can spot the proverbial squeeze pretty quickly. There was none of that. The numbers were clear, communicated plainly, and easy to compare against one another (considered two different models). Would defintely lease or buy through this dealership again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and detailed feedback! We're glad to hear that Duc and Vanessa created a relaxed, pressure-free environment where you felt comfortable making the right decision at your own pace. It's especially meaningful coming from someone with a background in sales, we truly appreciate your recognition of our transparent and respectful approach. We're honored to have earned your trust, and we’d be happy to help you again when you're ready for your next lease or purchase. Thanks again for choosing us!
Eric and jaik were a pleasure to work with they helped me
Eric and jaik were a pleasure to work with they helped me get my brand new 2025 Mazda 3 select sport. Best experience I’ve had at any establishment. Real professional and overall amazing people. I highly recommend if you’re looking at buying, leasing or financing a new or used car to come check out Mazda of Elk Grove. Special thanks to Erik and jaik for helping me drive out with my first ever new car. Thanks again everyone who helped!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oscar, Thank you for your kind words! A big congratulations to you on your first new car the Mazda3 is a great choice! We are so happy to hear that Eric and Jaik were able to help you and give you a great 5-star experience. We truly value you and your business with us and look forward to a long-lasting relationship!
Garrett never disappoints!
Garrett never disappoints! Always very efficient with our transactions, this is my 3rd Mazda from him. Client for life, if you are looking for the most simple car purchasing process look no further he’s your guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We are so glad Garrett could make your experience seamless and enjoyable. He really is amazing! We look forward to a long-lasting relationship!
Amazing and hassle-free experience.
Amazing and hassle-free experience. The team was really transparent and welcoming to the customers. They were ready to help and provide a good shopping experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shivang, Thank you for the fantastic feedback! We're so glad to hear that you had an amazing and hassle-free experience with us. Our team always strives to be transparent and welcoming, so it's great to know that came through during your visit. We truly appreciate your kind words and hope to make your next experience with us just as great!
David was kind and transparent throughout the buying
David was kind and transparent throughout the buying process. We would highly recommend for your next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your wonderful experience with us! We are so glad David left such a lasting impression! He really is amazing and we're so fortunate to have him on our team. We look forward to a long-lasting relationship!