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Performance Dodge RAM of Woodbury

(853 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 280-6130 (877) 280-6130
Used (877) 469-4013 (877) 469-4013
Service (877) 252-3495 (877) 252-3495

Reviews

(853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Dodge RAM of Woodbury from DealerRater.

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Making a difficult thing easy

The people in the dealership came together and worked with me to get me in the truck I have been looking for Thanks for all your efforts

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer relations and desk people.

Very organized and willing to help get the job done right. Service desk was friendly and helpful setting up the appointment and getting my truck serviced and back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Poor Treatment. High Pressure. AVOID!!!!!

Went to look at a new truck. Called to make sure it was in stock and available to drive. Told that it was and that it was a demo. Drove 40 minutes to dealership and told that I could only drive the $77,000 truck AFTER I agreed to buy it. Waste of my valuable time. There are too many other Ram dealers to have to put up with this high pressure nonsense. Avoid this dealership!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I apologize that you feel wronged sir, but not only did you not ask if you would be able to drive the said truck, but you were offered to drive similarly equipped trucks. We were not attempting to pressure you into purchasing that truck on the spot, but that specific vehicle is only available to be driven by serious buyers much like other high end vehicles that are similarly priced. If you would like to discuss this further just give us a call.

Excellent customer service

Eric went above and beyond to get us in the vehicle we wanted. He was persistent and never gave up until we were happy. We appreciate everything he did for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil. Change

Took me in fast, and fair pricing. Being coming here for the last 2 years now and would recommend them to anyone. Took care of my me and my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Job!

I had an appointment, I was taken care of right away. They did a good job and got me on my way in good time,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience and would buy from again

This was my first new truck purchase and I have to say I am beyond Happy with how it went! Joel and Keith are great. I am in love with the truck and it meets my needs and then some! I would recommend anyone to come see Joe and Keith for their next vehicle purchase! They were very helpful and informative. Joel made the process very easy and explained the many features of the truck with no issues! I have to thank them both again and I look forward to the business relationship we have created!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Joe's 2016 Mango Challenger

When I was ready, Joel helped me with the car that I was interested in. When I was ready to purchase I told Joel the max that I could comfortably spend a month and he working with the finance department got me there. I already have suggested to others to go to Performance Dodge in Woodbury, NJ and suggested them to ask for Joel.😆

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service

Worked to do the work promptly and get me the best deal. Made sure I understood problems and pricing. Quite given for the work was accurate

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Department

I am lucky to do business with the Service Department at Performance Dodge on at least a weekly basis if not more. Dave, Mike and Jorge are very knowledgeable about what they do and have a lot of experience in the field. They always go out of their way to make sure the customers are taken care of to the best of their ability.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.