Honda of Port Richey

Service was very good as always. JR took all the information for the tech to have done and check my concerns. The results are that the car needs a rack and pinion replacement which is on back order. Hopefully it comes in sooner that later. It was a good experience.

The most pleasant car buying experience ever. Ishmael and the managers are all exceptional at customer service. No surprises in finance, everything was as agreed previously. Finance manager was very pleasant and professional. Ocean Honda is the best place to buy a vehicle, and their service department is great as well. I can say this honestly as I am retired now, but previously worked a long time at a different dealership.

my experience at Ocean Honda is always pleasurable. The staff is always polite and courteous. Brandon Was very helpful with meeting all of my vehicle needs that day. He has always kind, courteous and efficient. It is because of the service I get there, that I always return for my service at Ocean Honda.

I was promised a ride home and pick up for my vehicle. Service Dept gave me a ride home after sitting they did not have anybody readily available..but Istated I was told there would be someone. I did not get a pet up to get me to retrieve my car I made other arrangements....nor was there an offer to pick me up to get my car although I am only about 1 mile away.

Grateful thanks for the best service one could ask for. Rob was fantastic and made us feel very comfortable and knowledgeable and we are so happy with the service!

Initial Service rep was fine. I picked up vehicle after 5. There was 1 service rep to help customers. He was busy on the phone with a customer. No one was available to help. I asked the receptionist and she said to simply wait until he was done as he had to check me out. I waited but the service rep continued to remain on the phone with a customer. I went back to the receptionist but she again said she couldn’t help. A couple of sales reps tried to help but couldn’t. After still waiting I again went to the receptionist to ask the the GM’s number but she said she didn’t have it. She told me to call the main phone number and ask for the GM but it was after hours and he was not working. A lady at the front desk told her she did have the GM card and she should give it to me. Sales reps were great, service reps were great but not enough to help after 5. Receptionist needs customer service training. This could have and should have been a better experience

JR is the best. He knows how to take care of his customers. I have been coming to this dealer for years to get my cars done.

I have had many good experiences with Ocean Honda with great people in service and sales. I was disappointed this time at the dealership this past time on 4-7 2024 to find out my wheel, scratched from a pothole is not covered by my wheel insurance. If I had known that I would have rethought the insurance. Disappointed customer John Carpenter

Purchased many new vehicles over the years and I'd have to say Ocean Honda is the best to deal with.

Handled very professional , salesman was very helpful. Would recommend him to everyone. Thank you very much