Reviews
Helpful, quick, and to the point.
Helpful, quick, and to the point. $90 for a headlight bulb is a lot for 1 bulb.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (866) 939-9010 so we may identify ways to improve your experience.
This relationship is right very good.
This relationship is right very good. Taking care of their customer service department. I am looking forward to send my truck back to them other services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
They had me in & out super fast.
They had me in & out super fast. Customer service is excellent. Overall, I was very happy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service thru the service department.
Excellent service thru the service department. Keep up great customer service .. thank you very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Absolutely stunning service, kind and helpful manager,
Absolutely stunning service, kind and helpful manager, good professional. Super fast labor, recommend everyone who need good maintenance of vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alexey, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Their service always gives options and informational,
Their service always gives options and informational, supportive, and on-time. I have bot experienced anything major with the car since I purchased it from there but I have been going to them for maintenance which always has coupons, and have experienced others in the waiting area with mechanical issues and was surprised on the options given and the affordability.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been coming to you for years.
I have been coming to you for years. I have always been satisfied. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service.
Excellent service. Service was timely and professional. Great job all around. Would definitely recommend the aurora il dealership to friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Tony was awesome!
Tony was awesome! Detail-oriented, he made sure I knew all that needed to be addressed and which services can be deferred. With everything that had to be done, they still completed all the services sooner than I'd anticipated! One satisfied customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Max Madsen's Aurora Mitsubishi! We are always more than happy to assist you if anything else comes up. Take care!
I’ve been with Max Madsen for more than 20 years now and
I’ve been with Max Madsen for more than 20 years now and they have always delivered a great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair