KT Automall

We’re sorry to hear you felt this way and appreciate the opportunity to clarify. All of our pricing and applicable dealer fees are clearly disclosed on our website and communicated to customers during the purchasing process. We strive to be fully transparent, and there are no hidden charges—everything is outlined upfront so customers can make informed decisions. Dealer fees are standard in the industry and cover necessary operational and administrative costs. We always encourage our customers to review the full breakdown of pricing and ask any questions before finalizing a purchase. We also want to note that we are committed to maintaining a respectful and professional environment for both our customers and staff. While we understand that frustrations can arise, we do not tolerate the use of vulgar or abusive language toward our team. We value honesty and transparency, and we’re always here to walk you through the numbers step by step. If you’d like, please reach out to us directly so we can address your concerns in more detail.

Mark, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

It’s great to hear our team provided clear pricing and answered all your questions about the used Chevrolet 3500. We’re pleased the honesty and transparency during your visit made a positive impression. Thank you for recommending us to others shopping for their next car.