Reviews
The staff was extremely knowledgeable.
The staff was extremely knowledgeable. They were able to diagnose my issue and resolve the issue by end of day.
The staff was extremely knowledgeable.
The staff was extremely knowledgeable. They were able to diagnose my issue and resolve the issue by end of day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, Ray! We’re delighted to hear that our staff at Rivard-Royall GMC was extremely knowledgeable and able to diagnose and resolve your issue by the end of the day. The Team at Rivard-Royall GMC
A high level of professionalism, from the moment I walked
A high level of professionalism, from the moment I walked . I was offered, coffee or hot chocolate while in the waiting area . The timeline on completion was excellent
A high level of professionalism, from the moment I walked
A high level of professionalism, from the moment I walked . I was offered, coffee or hot chocolate while in the waiting area . The timeline on completion was excellent
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Rico! We are thrilled to hear that you experienced a high level of professionalism at Rivard-Royall GMC. It's great that you enjoyed the complimentary coffee or hot chocolate while waiting, and that the timeline for completion met your expectations. We appreciate your feedback and look forward to welcoming you back for your next visit! The Team at Rivard-Royall GMC
Good People, very polite, good selection of vehicles,
Good People, very polite, good selection of vehicles, paperwork was quick and the transaction was effertless.
Good People, very polite, good selection of vehicles,
Good People, very polite, good selection of vehicles, paperwork was quick and the transaction was effertless.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Andrew! We truly appreciate your kind words about our team and the smooth transaction at Rivard Royall GMC. It is great to hear you found the selection of vehicles to your liking. Looking forward to serving you again in the future! Sincerely The Team at Rivard-Royall GMC
I have a bad sweak with my truck that they just can't
I have a bad sweak with my truck that they just can't seem to find.
I have a bad sweak with my truck that they just can't
I have a bad sweak with my truck that they just can't seem to find.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand your concerns regarding the squeak in your truck that hasn’t been identified yet. We know how important it is to have your vehicle performing as it should, and your feedback will be shared with the team at Rivard Royall GMC to ensure further attention is given to this issue. If you’d like to discuss this in more detail, please contact us directly. Your input matters to us. Sincerely The Team at Rivard-Royall GMC
I have a special relationship with my sales associate in
I have a special relationship with my sales associate in Service department and it’s Laura she has been so good to me and my daughter for the past 4 years and she’s not replaceable because she has went out her way for me to come in anytime she felt my feelings towards the situation!! It’s good to trust someone at a shop honestly my ex husband was a mechanic so #SMH CHiNG CHING Kecha D
I have a special relationship with my sales associate in
I have a special relationship with my sales associate in Service department and it’s Laura she has been so good to me and my daughter for the past 4 years and she’s not replaceable because she has went out her way for me to come in anytime she felt my feelings towards the situation!! It’s good to trust someone at a shop honestly my ex husband was a mechanic so #SMH CHiNG CHING Kecha D
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave such a wonderful review, Kecha! We are thrilled to hear about your positive experiences with Laura in our Service department. It’s great to know that you and your daughter feel well taken care of and can trust her. We appreciate your loyalty to Rivard-Royall GMC and look forward to serving you for many more years to come. Please don’t hesitate to reach out anytime! Sincerely The Team at Rivard-Royall GMC
This dealership is very professional, friendly, and
This dealership is very professional, friendly, and customer oriented. From the owner on down. This staff is exceptional. I highly recommend this dealership to and perspective buyer. Edward went above and beyond.
This dealership is very professional, friendly, and
This dealership is very professional, friendly, and customer oriented. From the owner on down. This staff is exceptional. I highly recommend this dealership to and perspective buyer. Edward went above and beyond.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great feedback! We truly appreciate your kind words about Rivard-Royall GMC. We're pleased to hear that Edward and our team provided you with exceptional service. Your recommendation means a lot to us, and we look forward to assisting you or any prospective buyers in the future! Sincerely The Team at Rivard-Royall GMC
Great experience!
Great experience! Tasha had what I was looking for waiting when we pulled on the lot. She was friendly and very knowledgeable. I got what I wanted at a great price.
Great experience!
Great experience! Tasha had what I was looking for waiting when we pulled on the lot. She was friendly and very knowledgeable. I got what I wanted at a great price.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Taylor! We're thrilled to hear that you had a great experience with Tasha at Rivard-Royall GMC. It's fantastic to know she was able to help you find exactly what you were looking for at a great price. We appreciate your kind words and hope to see you again soon! Sincerely The Team at Rivard-Royall GMC
Austin and his team were thorough and very professional.
Austin and his team were thorough and very professional. I highly recommend them for any automotive purchases.
Austin and his team were thorough and very professional.
Austin and his team were thorough and very professional. I highly recommend them for any automotive purchases.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Jim! We're thrilled to hear that you had a great experience with Austin and our team at Rivard-Royall GMC. Your recommendation means a lot to us. We look forward to assisting you with any future automotive needs! Sincerely The Team at Rivard-Royall GMC
Mr. King was very kind. professional, patient, and
Mr. King was very kind. professional, patient, and helpful. He made sure that I found the exact truck that I wanted and had been looking for for months. Most salesman are very pushy which can sometimes become overwhelming. Therefore, I appreciated Mr. King's patience and kindness. I could not have asked for a better salesman. Also the company worked really hard to get me a note that I could afford and that meant a lot to me.
Mr. King was very kind. professional, patient, and
Mr. King was very kind. professional, patient, and helpful. He made sure that I found the exact truck that I wanted and had been looking for for months. Most salesman are very pushy which can sometimes become overwhelming. Therefore, I appreciated Mr. King's patience and kindness. I could not have asked for a better salesman. Also the company worked really hard to get me a note that I could afford and that meant a lot to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We’re glad to hear about your positive experience with King at Rivard-Royall GMC. It’s great to know that his kindness and patience helped you find the perfect truck you’ve been searching for. We value your feedback and appreciate your recognition of our team's efforts to provide an affordable solution. We look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC
Adam did a great job of making sure I got the needed
Adam did a great job of making sure I got the needed maintenance on my vehicle and had a great price!
Adam did a great job of making sure I got the needed
Adam did a great job of making sure I got the needed maintenance on my vehicle and had a great price!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Laura! We're thrilled to hear that Adam provided you with excellent service and ensured you received the necessary maintenance at a great price. We appreciate your kind words and look forward to seeing you again at Rivard-Royall GMC! Sincerely The Team at Rivard-Royall GMC