AV GMC

Thank you for sharing your concerns. I understand your frustration regarding the oil change and appreciate your feedback. At AV GMC, we strive to provide clear information about our services and pricing. If you would like to discuss this matter further, please feel free to contact me directly. I value your input, and we're committed to improving our services. Joey Lutz | [email protected] | (661) 947-6000

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Also, I gave the service writer, Kyle Duke a $35.00 discount coupon I received in the mail. It did not get included on my bill.

You can discuss it with the Bureau of Automotive Repair. I'm sure they would like to see your records of vehicle VIN numbers that were charged for more quarts of oil than they should have been and other things. Bring back Phillip Salas, he was the kind of service writer that made people want to come back. Get rid of Kyle Dork! Maybe you can keep from going bankrupt.

Thank you so much for your wonderful review! I'm thrilled to hear that Kyle and the staff at AV GMC provided you with exceptional service during your recent visit. It's great to know that we could assist you with your 2021 GMC AT4 and keep you updated throughout the process. I truly appreciate your kind words and your loyalty to our dealership. Our team looks forward to seeing you again soon! Safe travels! Joey Lutz | [email protected] | (661) 947-6000

Thank you for your feedback. We understand that not having your coupon honored can be frustrating. Please reach out to us directly at Diamond GMC Palmdale so we can discuss your experience further and clarify any misunderstandings. Your satisfaction is important to us, and we appreciate you bringing this to our attention. Sincerely, The Diamond Buick GMC Palmdale Team

Thank you for sharing your experience with us. We appreciate your feedback regarding your truck service at Diamond GMC Palmdale. We understand how challenging it can be to manage without your vehicle, especially with three children. We aim to provide our customers with the best service possible. Please reach out to us directly so we can discuss this further. Thank you for your understanding. Sincerely, The Diamond Buick GMC Palmdale Team

Thank you for sharing your experience. We appreciate your feedback regarding the service at Diamond GMC Palmdale. Our team follows strict diagnostic procedures, and any findings are based on the actual condition of the vehicle at the time of service. We do not alter or interfere with customer vehicles, and we stand by the integrity of our technicians. It’s important to us that our customers feel safe and confident in their vehicles. We encourage you to reach out to us directly so we can discuss your concerns further and ensure a better experience in the future. Your satisfaction is our priority! Sincerely, The Diamond Buick GMC Palmdale Team

Thank you for your feedback! We’re glad to hear you had a great experience with Adriana at Diamond GMC Palmdale. It’s our priority to provide professional and delightful service to our customers. We look forward to seeing you again for your vehicle maintenance needs. Sincerely, The Diamond Buick GMC Palmdale Team