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Audi Chicago

(28 reviews)
Visit Audi Chicago
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–6:00pm 6:30am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (844) 718-2117 (844) 718-2117
Used (855) 627-1319 (855) 627-1319
Service (844) 718-2114 (844) 718-2114

Inventory

See all 265 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2025.
At Audi Chicago, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in the Chicago and Oak Park area. Whether you are looking for the new A4, A6, allroad, Q5 or TT, Audi Chicago will help you into the new car of your dreams. With premium interior materials and an incredible level of performance, driving an Audi is a memorable experience, and we can help you continue to enjoy those perks at our Audi service center in Chicago.

Service center

Phone number (844) 718-2114

Service hours

Monday
6:30am–7:00pm
Tuesday
6:30am–7:00pm
Wednesday
6:30am–7:00pm
Thursday
6:30am–7:00pm
Friday
6:30am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tony could not have been more helpful and pleasant.

Tony could not have been more helpful and pleasant. My first time at this center and could not have been easier. Had a dent fixed that I had not noticed. Followed up the next day to see if I had andy questions or concerns. Excellent service.

Tony could not have been more helpful and pleasant.

Tony could not have been more helpful and pleasant. My first time at this center and could not have been easier. Had a dent fixed that I had not noticed. Followed up the next day to see if I had andy questions or concerns. Excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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William Prince was a pleasure to work with, very

William Prince was a pleasure to work with, very knowledgeable, attentive and understanding of needs. Great overall experience, quick and overall pain free. Lots of inventory available.

William Prince was a pleasure to work with, very

William Prince was a pleasure to work with, very knowledgeable, attentive and understanding of needs. Great overall experience, quick and overall pain free. Lots of inventory available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Bought my Q7 in for a recall service and once checked was

Bought my Q7 in for a recall service and once checked was told that I have 2 recalls for my vehicle and both would be attended to at the time of service. The knowledge and accommodation for service is what keeps me believing I made the right vehicle purchase.

Bought my Q7 in for a recall service and once checked was

Bought my Q7 in for a recall service and once checked was told that I have 2 recalls for my vehicle and both would be attended to at the time of service. The knowledge and accommodation for service is what keeps me believing I made the right vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jeanelle, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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This is my fourth Audi from AutoNation (formerly Fletcher

This is my fourth Audi from AutoNation (formerly Fletcher Jones). My pre purchase dealings were straightforward and I received honest and prompt feedback about the car I was considering. I initially planned to get another Q7, but after the sales team explained my options with a Q8 and an SQ8, I decided the SQ8 was a much better fit for my wants and needs. So glad they explained these options. Car was in stock and I had it prepped and ready in a couple days.

This is my fourth Audi from AutoNation (formerly Fletcher

This is my fourth Audi from AutoNation (formerly Fletcher Jones). My pre purchase dealings were straightforward and I received honest and prompt feedback about the car I was considering. I initially planned to get another Q7, but after the sales team explained my options with a Q8 and an SQ8, I decided the SQ8 was a much better fit for my wants and needs. So glad they explained these options. Car was in stock and I had it prepped and ready in a couple days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeff, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

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My buying experience was seamless.

My buying experience was seamless. This is my first car in the USA. Linden is one of the best sales associates and knows his work perfectly. He did not 'push' for sale, but rather, showed all the features of the car and gave me plenty of time to take decision. He was very welcoming. I highly recommend AutoNation Chicago.

My buying experience was seamless.

My buying experience was seamless. This is my first car in the USA. Linden is one of the best sales associates and knows his work perfectly. He did not 'push' for sale, but rather, showed all the features of the car and gave me plenty of time to take decision. He was very welcoming. I highly recommend AutoNation Chicago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Priyank, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Audi Chicago delivered an outstanding car-buying

Audi Chicago delivered an outstanding car-buying experience from start to finish. The dealership was professional, efficient, and genuinely welcoming, making the entire process smooth and stress-free. Channing was exceptional. Knowledgeable, responsive, and refreshingly transparent, he took the time to answer every question and made sure I felt confident at each step. There was no pressure, just thoughtful guidance and a clear commitment to customer satisfaction. If you are looking for a premium experience to match a premium vehicle, Audi Chicago and Channing set the standard. Highly recommended.

Audi Chicago delivered an outstanding car-buying

Audi Chicago delivered an outstanding car-buying experience from start to finish. The dealership was professional, efficient, and genuinely welcoming, making the entire process smooth and stress-free. Channing was exceptional. Knowledgeable, responsive, and refreshingly transparent, he took the time to answer every question and made sure I felt confident at each step. There was no pressure, just thoughtful guidance and a clear commitment to customer satisfaction. If you are looking for a premium experience to match a premium vehicle, Audi Chicago and Channing set the standard. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ian, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Elias gave me updates on the car regularly, and the fixes

Elias gave me updates on the car regularly, and the fixes related to the recall, and did a nice job letting me know how he tried diagnosing my other issue.

Elias gave me updates on the car regularly, and the fixes

Elias gave me updates on the car regularly, and the fixes related to the recall, and did a nice job letting me know how he tried diagnosing my other issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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The overall process has continued to be exceptional that

The overall process has continued to be exceptional that I have bought or leased with them for the past 8 years. My salesperson is unbelievable and makes the buying process so enjoyable and clear. The service department is the best and pays attention to details and plans to keep expenses to a minimum.

The overall process has continued to be exceptional that

The overall process has continued to be exceptional that I have bought or leased with them for the past 8 years. My salesperson is unbelievable and makes the buying process so enjoyable and clear. The service department is the best and pays attention to details and plans to keep expenses to a minimum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi James, thank you for your loyal support and kind words! We strive to provide exceptional service and make the buying process enjoyable for all our customers. Our sales team and service department are dedicated to ensuring your satisfaction. See you for many more years to come!

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Make sure you understand this company's process and do

Make sure you understand this company's process and do your research ahead of time, so you know what you're up against. I tried to avoid the dealer with an awful experience at the Audi Service Center

Make sure you understand this company's process and do

Make sure you understand this company's process and do your research ahead of time, so you know what you're up against. I tried to avoid the dealer with an awful experience at the Audi Service Center

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (312) 635-7036 at your earliest convenience to discuss how we can turn your experience into a positive one.

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We found the best deal online when researching for a 2025

We found the best deal online when researching for a 2025 Audi Q5. Audi Chicago/Auto Nation had the exact car I had been looking for, and at one of the better price points. Except for a few registration forms that needed to be filled out in person, I was able to handle the entire transaction by phone and online. Charles and Nolan were extremely helpful and attentive. I highly recommend AudiChicago to anyone anywhere looking for a new or used Audi.

We found the best deal online when researching for a 2025

We found the best deal online when researching for a 2025 Audi Q5. Audi Chicago/Auto Nation had the exact car I had been looking for, and at one of the better price points. Except for a few registration forms that needed to be filled out in person, I was able to handle the entire transaction by phone and online. Charles and Nolan were extremely helpful and attentive. I highly recommend AudiChicago to anyone anywhere looking for a new or used Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lisa, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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See all 28 reviews