Reviews
Nice facility and the managers are nice as well.
Nice facility and the managers are nice as well. Our repair has required multiple visits so hopefully this fourth time is the last trip needed!
Nice facility and the managers are nice as well.
Nice facility and the managers are nice as well. Our repair has required multiple visits so hopefully this fourth time is the last trip needed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Andrew, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Our experience at AutoNation was positive!
Our experience at AutoNation was positive! Everyone was attentive and kind! Our salesman Bill Prince was very patient and informative throughout the process and I will be recommending him to friends and family!
Our experience at AutoNation was positive!
Our experience at AutoNation was positive! Everyone was attentive and kind! Our salesman Bill Prince was very patient and informative throughout the process and I will be recommending him to friends and family!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lawrence, we're happy you found our staff to be so supportive during your experience here at Audi Chicago. Thanks again for the recommendation, and have an amazing day!
Scheduling was easy.
Scheduling was easy. Customer service great. Very good communication from service technicians and attendants and front office. Explained everything perfectly and had no issues with my service.
Scheduling was easy.
Scheduling was easy. Customer service great. Very good communication from service technicians and attendants and front office. Explained everything perfectly and had no issues with my service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nicole, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great facility and service!
Great facility and service! Samir did a great job of keeping updated on the status of my repairs and notifying me of when my car was ready for pickup.
Great facility and service!
Great facility and service! Samir did a great job of keeping updated on the status of my repairs and notifying me of when my car was ready for pickup.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tom, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!
Raphael, Bill and Maya made it a very pleasant buying
Raphael, Bill and Maya made it a very pleasant buying experience. Bret from the Finance Team was knowledgeable, professional and courteous. Car was cleaned and ready
Raphael, Bill and Maya made it a very pleasant buying
Raphael, Bill and Maya made it a very pleasant buying experience. Bret from the Finance Team was knowledgeable, professional and courteous. Car was cleaned and ready
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Chicago. Feel free to reach out to us if you need anything. Have a wonderful day.
Overall good.
Overall good. Sales people knowledgeable. Trade in quote a tad below expectation. Conveniently located service center. Bought several cars from Audi Chicago over the years.
Overall good.
Overall good. Sales people knowledgeable. Trade in quote a tad below expectation. Conveniently located service center. Bought several cars from Audi Chicago over the years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Steven, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Manny was an amazing partner in the process.
Manny was an amazing partner in the process. Great experience. Highly recommend asking for him specifically. Very thorough and highly communicative. I?ll get my next vehicle here.
Manny was an amazing partner in the process.
Manny was an amazing partner in the process. Great experience. Highly recommend asking for him specifically. Very thorough and highly communicative. I?ll get my next vehicle here.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Edward, thank you for your positive review. We're happy to have been of service to you. If you have any further questions, please don't hesitate to reach out!
Elias was very professional and helpful at all times.
Elias was very professional and helpful at all times. The service was prompt and efficient. He kept me informed as the service progressed. Not pushy at all.
Elias was very professional and helpful at all times.
Elias was very professional and helpful at all times. The service was prompt and efficient. He kept me informed as the service progressed. Not pushy at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Peter, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Chicago! Thank you so much for being one of our valued guests and we look forward to your next visit!
My wife and I had the pleasure of working with Channing
My wife and I had the pleasure of working with Channing Greene to complete our recent purchase of our 2018 Audi Q7. Channing is a consummate professional. He helped us navigate the acquisition of our vehicle from start to finish to which made the process seam almost effortless.
My wife and I had the pleasure of working with Channing
My wife and I had the pleasure of working with Channing Greene to complete our recent purchase of our 2018 Audi Q7. Channing is a consummate professional. He helped us navigate the acquisition of our vehicle from start to finish to which made the process seam almost effortless.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
The sales team was professional, courteous and helpful.
The sales team was professional, courteous and helpful. Our sales associate, Kenneth Lightfoot gave us great customer service. The finance department took a really long time to process the purchase and trade-in with all of the paperwork once we had selected and agreed on the purchase price of the vehicle, which was the only frustrating part. Almost two hours of just sitting and waiting to sign and finalize everything, then 30 minutes more to complete that part. We had a 3 hour drive home, so by the end we were tired and about to lose our minds.
The sales team was professional, courteous and helpful.
The sales team was professional, courteous and helpful. Our sales associate, Kenneth Lightfoot gave us great customer service. The finance department took a really long time to process the purchase and trade-in with all of the paperwork once we had selected and agreed on the purchase price of the vehicle, which was the only frustrating part. Almost two hours of just sitting and waiting to sign and finalize everything, then 30 minutes more to complete that part. We had a 3 hour drive home, so by the end we were tired and about to lose our minds.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stacy, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (312) 635-7036. We would appreciate the chance to turn your experience around.