Reviews
Overall easy process with easy to talk to representatives. No xx, although finance always seems to take longer than it should. Everyone treated me the way I wanted to be treated, very respectful staff.
Overall easy process with easy to talk to representatives. No xx, although finance always seems to take longer than it should. Everyone treated me the way I wanted to be treated, very respectful staff.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Thank you Bill Prince for Amazing Service ????? We are very happy with our purchase and the team at your dealership. Thank you all for taking the time to share all your knowledge. Gordon and Renee? are very pleased.
Thank you Bill Prince for Amazing Service ????? We are very happy with our purchase and the team at your dealership. Thank you all for taking the time to share all your knowledge. Gordon and Renee? are very pleased.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Gordon, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Chicago! Feel free to stop by if you ever need any more help.
Trading in and buying a new model was as smooth as it gets. Charles and his team were friendly and professional but also efficient. This is my 8th (maybe 9th) Audi and it?s good to see a quality car matched with quality sales and service support. Thank you!
Trading in and buying a new model was as smooth as it gets. Charles and his team were friendly and professional but also efficient. This is my 8th (maybe 9th) Audi and it?s good to see a quality car matched with quality sales and service support. Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Tony could not have been more helpful and pleasant. My first time at this center and could not have been easier. Had a dent fixed that I had not noticed. Followed up the next day to see if I had andy questions or concerns. Excellent service.
Tony could not have been more helpful and pleasant. My first time at this center and could not have been easier. Had a dent fixed that I had not noticed. Followed up the next day to see if I had andy questions or concerns. Excellent service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
William Prince was a pleasure to work with, very knowledgeable, attentive and understanding of needs. Great overall experience, quick and overall pain free. Lots of inventory available.
William Prince was a pleasure to work with, very knowledgeable, attentive and understanding of needs. Great overall experience, quick and overall pain free. Lots of inventory available.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Bought my Q7 in for a recall service and once checked was told that I have 2 recalls for my vehicle and both would be attended to at the time of service. The knowledge and accommodation for service is what keeps me believing I made the right vehicle purchase.
Bought my Q7 in for a recall service and once checked was told that I have 2 recalls for my vehicle and both would be attended to at the time of service. The knowledge and accommodation for service is what keeps me believing I made the right vehicle purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jeanelle, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
This is my fourth Audi from AutoNation (formerly Fletcher Jones). My pre purchase dealings were straightforward and I received honest and prompt feedback about the car I was considering. I initially planned to get another Q7, but after the sales team explained my options with a Q8 and an SQ8, I decided the SQ8 was a much better fit for my wants and needs. So glad they explained these options. Car was in stock and I had it prepped and ready in a couple days.
This is my fourth Audi from AutoNation (formerly Fletcher Jones). My pre purchase dealings were straightforward and I received honest and prompt feedback about the car I was considering. I initially planned to get another Q7, but after the sales team explained my options with a Q8 and an SQ8, I decided the SQ8 was a much better fit for my wants and needs. So glad they explained these options. Car was in stock and I had it prepped and ready in a couple days.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeff, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
My buying experience was seamless. This is my first car in the USA. Linden is one of the best sales associates and knows his work perfectly. He did not 'push' for sale, but rather, showed all the features of the car and gave me plenty of time to take decision. He was very welcoming. I highly recommend AutoNation Chicago.
My buying experience was seamless. This is my first car in the USA. Linden is one of the best sales associates and knows his work perfectly. He did not 'push' for sale, but rather, showed all the features of the car and gave me plenty of time to take decision. He was very welcoming. I highly recommend AutoNation Chicago.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Priyank, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Audi Chicago delivered an outstanding car-buying experience from start to finish. The dealership was professional, efficient, and genuinely welcoming, making the entire process smooth and stress-free. Channing was exceptional. Knowledgeable, responsive, and refreshingly transparent, he took the time to answer every question and made sure I felt confident at each step. There was no pressure, just thoughtful guidance and a clear commitment to customer satisfaction. If you are looking for a premium experience to match a premium vehicle, Audi Chicago and Channing set the standard. Highly recommended.
Audi Chicago delivered an outstanding car-buying experience from start to finish. The dealership was professional, efficient, and genuinely welcoming, making the entire process smooth and stress-free. Channing was exceptional. Knowledgeable, responsive, and refreshingly transparent, he took the time to answer every question and made sure I felt confident at each step. There was no pressure, just thoughtful guidance and a clear commitment to customer satisfaction. If you are looking for a premium experience to match a premium vehicle, Audi Chicago and Channing set the standard. Highly recommended.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ian, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Elias gave me updates on the car regularly, and the fixes related to the recall, and did a nice job letting me know how he tried diagnosing my other issue.
Elias gave me updates on the car regularly, and the fixes related to the recall, and did a nice job letting me know how he tried diagnosing my other issue.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!