Reviews
Although the vehicle is great, this experience was...
Although the vehicle is great, this experience was horrible! I've never had to work so hard to spend money. Maybe an in-person experience would be better but I would not recommend that anyone make a purchase online/from a distance. The salesperson was very difficult to work with (although she became a little better at the very end). She preferred to communicate by text message and email as opposed to phone conversations which makes communication difficult. at one point my husband was so frustrated that he started calling the dealership. After a while he suggested trying to purchase another vehicle because of all the frustration, but I really like the car There are a couple of times when I try to reach out to her and she basically told me that she was busy with people who were there in person even though I was already at a point that I expressed that I wanted to purchase the vehicle. I tried to see if I could set up a time so that she could give me full attention but that wasn't possible. I would have thought for a $35,000 vehicle that had been on their lot for months, she would have been happy to have given me the time that was needed. After giving her a pre-approved letter showing an excellent interest rate, she still recommended that I check out their financing to "save $1000". Their financing ended up being more than double the interest rate for a period of 24 months more than what I was asking which would have cost an additional $4,000 even after $1,000 rebate. A waste of time and a waste of a mark on my credit. Not sure how organized they are either because I got a call approximately a week after I had the vehicle in my possession ask me about my interest in purchasing it. if they're really that far behind on following up on leads then that's sad.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good pleasant experience. Plus a very fair deal. Props...
Good pleasant experience. Plus a very fair deal. xxxxxxlet the most time I’ve spent at a dealership. Which I think was good. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealer has a big selection of nice, preowned cars....
This dealer has a big selection of nice, preowned cars. After a little review of selections on line and a couple of trips, we found the SUV we couldn't pass up. Polly was great to work with and there's no pressure to purchase a vehicle. Would recommend both Woody's and the sales person to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Jeff and Woody's were great to work with, they made my...
Jeff and Woody's were great to work with, they made my out of state purchase as easy as possible. I would definitely recommend them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased my vehicle online and there were some minor...
I purchased my vehicle online and there were some minor issues upon delivery. My salesperson was willing and able to help me with resolving the problem in a timely manner!! I'm happy with my vehicle purchase from Woody's! Would buy from them again 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience! I wasn’t rushed to make a decision...
Excellent experience! I wasn’t rushed to make a decision and being a first time buyer, I was explained things I didn’t understand! Thank you for getting me behind the wheel of my new ride!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stopped just to look & the deal was too good to pass up....
Stopped just to look & the deal was too good to pass up. It was easy & we love the truck. Polly was great & very easy to deal with for our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good car buying experience. Sam was awesome!...
Very good car buying experience. Sam was awesome! Financing Department was great!! The car was just what the advertised. Easy process! Everyone was nice! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Woody's has been great to my family. My Father in law,...
Woody's has been great to my family. My Father in law, John works for them and has always treated him right. We knew we would be in good hands at Woody's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
10/10 experience. Whoever detailed it did at 11/10 job....
10/10 experience. Whoever detailed it did at 11/10 job. Bro made it a quick and easy process, would definitely recommend this dealership to other people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
