Reviews
Service was prompt and efficient, complete with a video
Service was prompt and efficient, complete with a video showing the underside of my car. I couldn’t be happier with my service visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that your service visit was prompt and efficient, and that you enjoyed the video showing the underside of your car. We're delighted to know you are happy with your experience. If you need anything else, feel free to reach out!
Taycan 4S was in for a recall.
Taycan 4S was in for a recall. Loaner vehicle was offered and used. The recall issue was addressed. No issues to report.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We're glad to hear the recall issue for your Taycan 4S was addressed smoothly and that you had the convenience of a loaner vehicle. If you need any further assistance, feel free to reach out!
This dealership is out of this world!
This dealership is out of this world! From the very moment you enter you are the number one priority, from reception, to sales, to finance and service. I have purchased 3 Porsches from them and Junehee is the best salesperson we have ever had. Donald in Finance takes it it the next level with his expertise and customer care. Sergey in service always goes above and beyond to ensure everything is taken care of. The entire organization is the BEST! I highly recommend Porsche Arlington!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rich, thank you for your wonderful feedback! We're thrilled to hear that you've had such positive experiences at Porsche Arlington. We appreciate your kind words about Junehee, Donald, and Sergey, and their dedication to customer care and service. Thank you for your continued trust in us and for recommending our dealership. We look forward to serving you again in the future!
rudy is the king of kings.
rudy is the king of kings. takes care of all of my cars and has for years. professional curtious, thoughtful and caring. i buy more porsches not because they are awesome vehicles but also because of his service. no one better! thanks as always you’re the man!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your glowing feedback! We're thrilled to hear that Rudy has provided such exceptional service over the years. Your loyalty means a lot to us, and we're glad to know that Rudy's outstanding service contributes to your continued enjoyment of Porsche vehicles. Thanks again!
Porsche of Arlington has improved dramatically from where
Porsche of Arlington has improved dramatically from where it was several years ago. Rudy, my service manager, provided outstanding, professional, friendly, and personal service to me. Jeff, the technical inspector, provided a thorough analysis of the problems associated with my cayenne. All in all a wonderful job, by a dedicated group of professionals. While more expensive than many other places, you can rest assured you are getting the best service for your Porsche.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Porsche of Arlington! We're delighted to hear that Rudy and Jeff provided outstanding, professional, and friendly service. We appreciate your feedback and look forward to serving you again!
Kenneth from the service department was friendly, and
Kenneth from the service department was friendly, and accurately apprised me about wait times. The waiting area was pleasant - I was able to do work on my laptop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that Kenneth provided friendly and accurate updates on wait times. It's great to know the waiting area was comfortable and allowed you to get some work done. If you need anything else, feel free to reach out!
Hassan did an excellent job with my car, and went above
Hassan did an excellent job with my car, and went above his normal expectations for the job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're thrilled to hear that Hassan went above and beyond with your car service. If you need anything else, please don't hesitate to reach out!
I have found the entire staff personable and responsive.
I have found the entire staff personable and responsive. They answer all of my questions and have worked diligently to resolve any issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that our staff has been personable and responsive, answering all your questions and working diligently to resolve any issues. If you need any further assistance, feel free to reach out!
There was a problem with the windshield And had to be
There was a problem with the windshield And had to be reorder. Hassan really kept me in formed on what was going on I really appreciated !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that Hassan kept you well-informed about the windshield reorder issue. Your appreciation means a lot to us. If you need any further assistance, please feel free to reach out!
Friendly and accommodating service.
Friendly and accommodating service. Rudy is available for my questions and follows up very quickly. I'm able to get a loaner vehicle similar to my own. Service is timely without having to wait for an undisclosed amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that you had a friendly and accommodating service experience. It's great to know that Rudy is responsive to your questions and that you were provided with a similar loaner vehicle. If you need anything else, feel free to reach out!