Reviews
Andy is awesome! Just bought my 3rd car from him and had...
Andy is awesome! Just bought my 3rd car from him and had another great experience! He always takes the time to make sure I am purchasing exactly what I want!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your vehicle! Thank you for the kind words! Best, Rosenthal Jaguar Land Rover
Great sales and service department. I have been buying my...
Great sales and service department. I have been buying my Jaguars and Range Rovers from Mr. Kamyar Zangeneh for over 25 years! He is the absolute best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
Have been leasing jaguars from them for twenty years....
Have been leasing jaguars from them for twenty years. Just leased an F-Pace. It was the smoothest transaction ever. Agent (KZ) was outstanding in helping find the car and set it up for us. I also value their excellent service department. All in all a very customer service oriented outfit. Joy to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your F-Pace! Thank you for taking the time to leave us this 5-star review along with your kind words! We look forward to seeing you again in the future. Best, Rosenthal Jaguar Land Rover
Above and Beyond Excellence Purchasing Experience
My wife & I had been in the market for an SUV for quite some time since June but never really got that WOW feeling from any other vehicle we'd seen. We sort of put our search on hold & shelved our list of dealerships to pursue until later in the year. Then, this last week I saw a listing from Rosenthal Jaguar for a CPO F-Pace Prestige for an unbeatable price. I immediately reached out to their sales team. KZ was very informational, persuasive & flexible (with my hectic schedule) to get me behind the wheel for a test drive. I went into the dealership in the morning to do so, loved the vehicle and since I had already been pre-approved by my bank institution, all i had to do was fill out Rosenthal's paperwork to get the ball rolling on the rest of this process. I stepped away to go run a few errands, but in the meantime the sales team + finance manager James Duncan were instrumental in ensuring nothing stopped while i had stepped out. Upon my return in the early afternoon with my trade-in vehicle, they had all the paperwork finished, ready to take possession of my trade-in leaving only the necessary walkthrough all the signatures & acquisition of my immaculate CPO F-Pace. The entire experience A-Z was flawless. I've purchased many luxury vehicles over the last 20 years & this was by far The Best experience far none! Their distinct humanity to an industry that otherwise treats customers as potentials leads & figures on sales charts enables them to excel to provide stellar customer service, attention to detail, flexibility in scheduling, expedience in process & friendliness. They score all of the high ratings in the aforementioned aspects of how one would typically rate such a dealership but personally, I was making a purchase to surprise my wife with what would become her vehicle and everyone at Rosenthal Jaguar were excellent at helping me expedite this purchase making my wife's surprise that much more enjoyable! I never felt like i was just another transaction, rather with I was a valued customer walking in the door interested in Jaguar, leaving as an owner & new member of the Rosenthal Jaguar family. Thanks again guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your F-Pace! We truly appreciate you taking the time to share your experience with us and are delighted to hear our team was able to provide you with a great experience. We hope to see you again. Best, Rosenthal Jaguar Land Rover
Beware Dishonest Staff at this Dealer ! Don’t trade in/Sell!
Got my brand new vehicle with under 1000 miles on it appraised and the vehicle condition reported curb rash on all wheels and scratches all over car . When I asked the used car finance manager (Mo) to point out where the scratches are on vehicle his response was this “ I didn’t appraise it the mechanic did . Also, I’ll be quite frank with you we need to make at least $15,000 off of you .” If you have a trade in please check the condition report carefully and inspect your vehicle for curb rashes as I did notice a light curb rash on one of the wheels after the appraisal .
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Awesome Experience
We happened to buy our Land Rover Discovery vehicle from this dealer. Our experience was very pleasant and satisfactory. Everyone at the dealership was very professional especially our sales person, Reda Habati , who helped us from the beginning to the end of the transaction. Reda was pleasant, very upfront and honest. Reda Habati was very professional, very courteous and patient with our family. He made our buying experience very easy and tolerable. The finance department was also very efficient and up-to-date. In short, we had a great experience with the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star review! We truly appreciate it and hope to see you again. Best, Rosenthal Jaguar Land Rover
You can't get better than Colin!!!
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We truly appreciate it and hope to see you again. Best, Rosenthal Jaguar Land Rover
Great buying experience
Gavin Kassiri approached my husband and I immediately and promised to take good care of our needs. He delivered 100%! Tyler in financing was great also. This team is dedicated to making the deal close smoothly and in a timely manner. Great job guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review and kind words! We truly appreciate it and hope to see you again. Best, Rosenthal Jaguar Land Rover
Andy is Amazing
I recently came to this dealership to purchase a used Mercedes Benz from Andy. He was very informative and educated on the overall process. He kept me abreast each step in the sales process. His positive and genuine demeanor made this an exemplary experience. I am confident that I would not have received a better quality car for the price or better customer service at any other dealership. Ellie in the finance department was also very knowledgeable and helpful. Thanks Andy and Ellie!! - Lena
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lena, Thank you for the 5-star review! We truly apprecaite you taking the time tol share your experience with us, as well as the kind words! We hope to see you again. Best, Rosenthal Jaguar Land Rover
Great Experience!
I came in and the staff was pleasant and very welcoming. Gavin Kassiri exhibited phenomenal expertise and customer service skills. He was also very helpful in making sure that I got the vehicle of my choosing. We need more car salesmen like him. Thank you so much Gavin for the exceptional experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new vehicle! We appreciate you taking the time to share your experience with us. We hope to see you again. Best, Rosenthal Jaguar Land Rover
