Reviews
Great to meet Gavin! Excellent service!
Glad to work with Mr. Gavin Kasiri. He helped us to go through the whole process to the end. Very nice and friendly. Thank you Gavin :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new vehicle! Thank you for the kind words about Gavin! We appreciate you taking the time to leave us this review and hope to see you again in the future. Best, Rosenthal Jaguar Land Rover
Jeromwe Cabbagestalk was wonderful!
I dislike car shopping immensely. It is always a horrible experience with pushy sometimes even rude sales people and you always feel like you'd been taken advantage of. NOT with Jerome and Rosenthal Land Rover. My experience with Jerome was smooth, very pleasant and I am very happy. Thank you Jerome and the Rosenthal Land Rover team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new vehicle and thank you for taking the time to leave us this review! We are pleased to hear that Jerome made the experience smooth and pleasant. We hope to see you again. Best, Rosenthal Jaguar Land Rover
Excellent service as always with Gavin
We always have a great experience when we buy our cars here. This is our fourth Range Rover and Gavin has helped us with the last three! Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are so delighted to hear that you have a great experience when coming to us and that Gavin has had a big hand in that. Congrats on your new vehicle and we look forward to seeing you again. Best, Rosenthal Jaguar Land Rover
Excellent Sales Service & Great Facility
We were fortunate to meet Jerome Cabbagestalk in the outdoor parking lot when we arrived, hoping to see one specific Jaguar we saw online. He immediately said he'd find the keys and pull it around, took copies of our driver's licenses, and we were off and running, sitting in the vehicle, being shown its many features. We had 2 toddlers with us and he was very gracious about taking me and my husband, one at a time for a test drive while the other stayed with the kids. He didn't try to up-sell us on any other cars and made the process as efficient as possible. We would definitely recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on the new vehicle! We appreciate you taking the time to leave us this review and are so delighted to hear that Jerome provided you with and excellent buying experience. We hope you enjoy your new vehicle and look forward to seeing you again. -Rosenthal Jaguar Land Rover
Our expirence at Rosenthal was amazing!
Gavin Kassiri was amazing and so friendly! Even though we came right before closing he was still super helpful and stayed the whole time with us. I’ve been to dealerships before where they are upset you came so late not Gavin. The financial team was awesome as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words about Gavin and our staff! We are so delighted to hear that Gavin went the extra mile to make your experience amazing. Congrats on your new vehicle, we hope you enjoy it! -Rosenthal Jaguar Land Rover
Fantastic and Easy
KZ Zangeneh was a wonderful and easy person to work with ! Very friendly and made the whole experience great! We would highly recommend him and the dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star review! We are so happy to hear that KZ made the experience a great one. Enjoy your new vehicle and we hope to see you again. -Rosenthal Jaguar Land Rover
Great experience!
I recently leased a 2017 Range Rover Sport from Gavin Kassiri and every experience from start to finish was professional and easy. He went out of his way to find me the right car and give me the highest level of service. Would highly recommend! Thank you Rosenthal JLR!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are so pleased to hear that Gavin provided you with a great experience. We hope you enjoy your new vehicle and look forward to seeing you again in the future! -Rosenthal Jaguar Land Rover
transmission failed in less than 4,000 miles
I basically donated 8k to this group after purchasing a vehicle meant to give my son a good start in his professional career upon College graduation. Transmission failed before the first oil change was due! 4 months and 3500 miles later and I couldn’t even get a call back from the service department or my sales rep. I should have seen this coming at the beginning of the transaction, as the service department supposedly went over the car and changed rear brakes and a glazed headlight, but failed to discover that the front rotors were seriously warped. I discovered how bad the rotors were on the 30 mile highway trip home. They had to send a driver to pick it up and change out the rotors and pads. Mistake of mine to trust these guys, however despite the lost money, I am more disappointed that no one in the organization felt that returning a phone call as promised was warranted.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience!
I recently bought a 2017 Discovery from Rosenthal JLR, and I have nothing but great things to say about the experience. James Duncan helped me find the perfect car that matched all of my preferences, and worked with me to settle on a good deal. All of my interactions with James, and others at this dealership, were straightforward and friendly, and I never felt any of the pushy sales behavior often experienced at other dealers. I have every intention of buying my next car here as well, and I would recommend this dealership (and James in particular) to anyone looking for a new Jaguar/Land Rover.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this review! We are so pleased to hear that you had a great experience and that James was a big part of that! We hope you enjoy your new Discovery and look forward to seeing you in the future. Best, Rosenthal Jaguar Land Rover
Impressive Sales Experience
Augie Borges is one of the best when it comes to listening to his customers and delivering. He knows his cars well and does an excellent job of explaining all the various options and the capabilities of the cars. He is a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about Augie. We are delighted to hear that he was a pleasure to work with and a perfect example of what we strive to deliver. We look forward to seeing you again in the future. Best, Rosenthal Jaguar Land Rover
