Reviews
My overall experience
Overall I had a very Good experience at the dealership. My salesman was knowledgeable, polite,and took the time to show me different cars until I found the right one for me. I got my car for the right price, and I will take my business back there by the end of my lease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Range Rover 1, So happy we were able to get you into the Range Rover you wanted! We appreciate your willingness to take some time away to share your positive experience. All the best, Rosenthal Jaguar Land Rover
Blackburn Internet Sales, great; dealership technology, poor
Michael Blackburn was up front, responsive, knowledgeable, and honest. Would work with him again any time. The dealership however needs a serious upgrade to their finance department as the checkout process was slow and old fashioned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
L Baer, Thank you for the kind review in regards to your experience with Mike Blackburn. We are, however, very sorry for your view on our Finance Department. We are taking this feedback and using it to work some kinks out. Thank you, Rosenthal Jaguar Land Rover
Amazing Service
Jerome Cabbagestalk gave us the very best service we have ever experienced. We have already recommended your dealership to our friend. We have purchased many cars m, but his process by far was the very best. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dreamer, Thank you for this kind review and for already giving us a recommendation! We are happy we could stand a part from your other sales experiences. Enjoy! All the best, Rosenthal Jaguar Land Rover
AMAZING EXPERIENCE
Reda is an amazing salesman. I came in with desperate need! He helped me through the whole process! Made everything easy for me to get the car of my dreams! My mom speaks Spanish Reda does as well he speaks 4 launguages and was able to help my mom understand everything step by step! Amazing dealership everyone was nice and friendly and made me feel like royalty! Defiantly will be recommending to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lufanparis, Congratulations on the car of your dreams! We are happy to hear that Reda was able to help you achieve that. Welcome to the Rosenthal Jaguar Land Rover family and we hope you enjoy your new car! All the best, Rosenthal Jaguar Land Rover
Colin Unterkofler is an Encore pro!
Colin did a fantastic job showing me all the bells and whistles on my new 2016 Range Rover HSE. He was very knowledgeable, answered all my questions, and took time to help me set up the radio, phone interface, and other great features. Great car and great delivery experience. Thanks Colin!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LDShopper, Congratulations on your 2016 Range Rover HSE! We're happy to hear you loved your encore experience. Thank you for taking the time to share this review with us. All the best, Rosenthal Jaguar Land Rover
Love KZ !
This is the second car I have purchased from KZ. I actually had found a few I liked online and at other dealerships but only wanted to do business with KZ again. He makes purchasing a new Land Rover an effortless experience. I won't go anywhere else!!! I also want to comment on Kevin in Service as he is truly the best service technician I have ever had the pleasure of working with. My cars ONLY go to him when its time for their check up. Tyler Tart was also wonderful in completing the sale quickly and efficiently . All in all, a truly lovely experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wellesley, We love KZ too! Thank you for choosing Rosenthal Jaguar Land Rover again for your second purchase. We know you have many options out there. We truly appreciate your patronage and enjoy having you in our Rosenthal family. All the best, Rosenthal Jaguar Land Rover
Awesome experience to date!
I have visited three other Jaguar dealers in the DC metro for a new 2017 F-PACE before I visited Rosenthal Jaguar in Vienna and I must say that the only dealer who followed up promptly and took an extra effort to match my specs closely with an incoming vehicle from the factory was Andy Moshrefi from Rosenthal Jaguar. Andy made me purchase my new car and I am happy with the service and follow up calls to date.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
PeeVee, Congratulations on your new 2017 Jaguar F-Pace! Excellent choice. We are happy we could win you over over several neighboring dealerships. We hope you enjoy! And welcome to the Rosenthal Jaguar family. All the best, Rosenthal Jaguar Land Rover
awesome dealer. Great experience
We had a great experience purchasing our Audi from Reda. He went above and beyond to make sure we were happy. A++
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kal, Congratulations on your new Audi! We're happy to hear that Reda went above and beyond to make sure you were happy. Enjoy! All the best, Rosenthal Jaguar Land Rover
superb!
Welcomed like we were family. Gavin was not only efficient and professional but warm and honestly caring. Made what it could be a long tedious process easy. And yes, having someone helping you out with always a big smile, makes a huge different . Purchasing anything is not only about the destination, but about the whole experience . We brought home a wonderful Range Rover , THANK YOU GAVIN!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Annemarie, Congratulations on your new Range Rover! We're here to assist you with the smoothest process possible. Thank you for taking the time to share your experience with us! All the best, Rosenthal Jaguar Land Rover
First experience
Reda H. was a of great help getting me into a Tesla S. Great guy, wonderful experience and awesome service. I would definitely recommend this dealership to anyone in search of grade A service and a luxury vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chadwick, Congratulations on your new Tesla! Thank you for taking the time to share your experience with us and we look forward to assisting you in the future. All the best, Rosenthal Jaguar Land Rover
