Reviews
This was my first experience at Rosenthal Jaguar.
I was in the area and just stopped in to see what they had in inventory. After working with Reda, the salesman, I decided to but my car there because of the great treatment that was given to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that you chose us as your dealership! Thank you for writing this thoughtful review about your experience with us and Reda! All the best, Rosenthal Jaguar Land Rover of Tysons
Request Jerome for an Outstanding Experience
Jerome made the car buying experience exceptional. He is knowledgable and patient, and I truly felt that he had my best interest in mind throughout the entire process. Everyone I encountered across several visits was friendly and courteous. Julianna who manages the accessories was also outstanding. I have no need to shop at other dealerships based on my experience at Rosenthal -- my next vehicle will be purchased from Jerome based on his outstanding customer service throughout my recent purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to tell us a little about your experience with us! We are glad that Jerome was able to make it outstanding! Many thanks and we look forward to working with you in the future! Best, Rosenthal Jaguar Land Rover of Tysons
My first experience at Rosenthal Landrover
The service I received was impeccable. From the time I arrived to the lot to departing, I was addressed with professionally and the staff was very friendly and generous. My sales representative Reda attended to my car buying needs and concerns from the time I arrive and ensured that my needs were meet before leaving the dealership. I would recommend his services to anyone who's in the need of purchasing a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate you taking the time to submit a review on Reda and the professional experience you received here with us! On behalf of everyone here at Rosenthal Jaguar Land Rover of Tysons & Reda, we thank you! Looking forward to assisting with any of your future automobile needs! Best, Rosenthal Jaguar Land Rover of Tysons
Dont shop anywhere else !!!!
My wife purchased a LR2 from Craig about a year ago and it was by far the best dealer experience we have ever had. We were shopping around at other dealers and they all had a very standoff approach and treated us like just another statistic. However when we came across Rosenthal in Tysons and started dealing with Craig is was hard to believe that we were getting such great service and respect. Craig was so helpful through the entire process and very patient in working with our needs. It is still evident this day that customers matter more than just money. The impact that Craig made on our buying experience was so strong I recommend him to everyone that is looking to purchase a new or pre owned vehicle. We were respected as both people and customers. He was so helpful I have been working with him to get our second Land Rover and he has been so supportive in the search for the perfect one to fit our budget and needs. Thanks for all the help Craig you made customers for life..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that you chose Rosenthal Land Rover to purchase your LR2! On behalf of Craig and everyone else here, we would like to thank you for this amazing review! We couldn't be more pleased that Craig was able to give you an outstanding buying experience. We can't wait to work with you in the future! Best, Rosenthal Jaguar Land Rover of Tysons
Great Dealership with Exceptional personnel
Craig, Was very friendly and very knowledgeable with the car that I was buying. The whole process was efficient, professional, friendly, and the quickest automobile purchase we've ever encountered. When we return for another vehicle Craig will be our salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to tell us about your experience here at Rosenthal Jaguar Land Rover as well as with Craig. We are glad that Craig was able to give you an efficient car buying experience and we look forward to working with you in the future! Best, Rosenthal Jaguar Land Rover
Best car buying experience of my life so far
The experience I had buying my Land Rover L2 with Craig was amazing. As a single woman, I was a bit nervous going to the dealership by myself however once there, I was quickly put at ease. Craig was great, very informative and no pressure at all. Top notch service all the way!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jen, We are so glad that Craig was able to give you a comfortable buying experience! On behalf of Craig and the rest of Rosenthal Jaguar Land Rover, thank you so much for your kind words. We look forward to working with you in the future! Best, Rosenthal Jaguar Land Rover of Tysons
Efficient and Exceptional Customer Service
My husband and I recently purchased a used vehicle from Rosenthal Jaguar Land Rover. Craig was the best salesperson a customer could ask for. He answered every question and gave us the history of the vehicle verbally and in writing. The whole process was efficient, professional, friendly, and the quickest automobile purchase we've ever encountered. When we return for another vehicle Craig will be our salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this great review! We are so happy that Craig was able to give you a professional and efficient car buying experience. We look forward to working with you in the future! All the best, Rosenthal Jaguar Land Rover of Tysons
Great Dealership with Exceptional personnel
Nervously purchased a used vehicle on line as I live in Houston, TX. Never before have I purchased a vehicle without seeing it in person and test driving it. I worked directly with Mike Blackburn. Mike reassured me of the vehicle and the superior condition of it and kept me appraised of the process, even calling me on his day off. Found Mike to be very knowledgeable and hands-on. He was even involved with my lender and helped to arrange the shipping of the vehicle. Kudos to Mike and Rosenthal Jaguar /Land Rover. If the opportunity presented itself to do business with them again, I wouldn't hesitate. Class A dealership and personnel. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that Mike Blackburn was able to ease your nerves on the purchase of your new vehicle! We strive on having knowledgeable and customer savvy staff members. We hope you are enjoying your new vehicle and we can't wait to work with you in the future! All the best, Rosenthal Jaguar Land Rover of Tysons
Redefined Car Buying and Ownership
If you're in the market for a new or used Land Rover or Jaguar, there is no better dealer, nor are there better people to work with than those at Rosenthal Jaguar Land Rover. They're professional, friendly and fair and they're service is second to none. Jerome, Joe, Kasra and Tommy make buying and owning a Land Rover a very easy sell. Many thanks to you all again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alexander, Thank you for this amazing review! We are glad that we are able to give you professional and fair customer service. We will be sure to share this with the dealership. Thanks again and we look forward to working with you in the future! All the best, Rosenthal Jaguar Land Rover of Tysons
Alexander, Thank you for this amazing review! We are glad that we are able to give you professional and fair customer service. We will be sure to share this with the dealership. Thanks again and we look forward to working with you in the future! All the best, Rosenthal Jaguar Land Rover of Tysons
The Rover Customer Experience as it is meant to be....
I have been a customer of Rosenthal for many years, and continue to be impressed with the collective effort of the team to provide a purchasing experience that parallels the quality of the vehicles they sell. My partner in these purchase decisions has been Jerome Cabbagestalk, who with his superior product knowledge and "customer interest first" attitude, has constantly exceeded my expectations. My recent search began several weeks ago, in an environment where the availability of the Range Rover of my interest has been severely limited due to high demand by enthusiasts. Jerome demonstrated great patience and active communication with me to relay over several weeks, the movement and availability of potential vehicles that might appeal to my interests. Through his efforts and guidance about desirable features, Jerome was able to identify and secure the perfect vehicle that checked all the boxes. It turned out to be a "limited run" edition Range Rover, which captured the uniqueness I was seeking and fell within my time requirements. As I have previously experienced, the delivery process was completely seamless, with terrific transitions to complete the financing activities with the very professional Mr. Kassiri; and learn of important accessories from the pleasant Ms. Reckendorf, some of which I acquired to complement the final composition. Jerome's final counsel and orientation around the vehicle delivery was comprehensive and genuine in his satisfaction with my purchase of this special Rover. By way of this review, I commend my highest recommendation for the Rosenthal and Jerome Cabbagestalk in particular, if you are in the market for the products they represent. It is truly the Rover customer experience as it is meant to be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Mr. Austell, On behalf of Jerome, Julianna, and everyone here at Rosenthal Jaguar Land Rover of Tysons, we are so thrilled that have continued to give you customer experience you deserve! We hope you are enjoying your "limited run" edition Range Rover and looking forward to supporting your every need in the future! All the best, Rosenthal Jaguar Land Rover of Tysons
