Reviews
Took my Silverado in for an oil change and tire rotation. Scheduled my appointment for next day after call because it was one of the things on my to do list that I had put off to the last minute prior to my upcoming shoulder surgery. They were able to get me in and I was met by a familiar professional tech at the counter, Derrick. They had me back out on the road in about an hour.
Took my Silverado in for an oil change and tire rotation. Scheduled my appointment for next day after call because it was one of the things on my to do list that I had put off to the last minute prior to my upcoming shoulder surgery. They were able to get me in and I was met by a familiar professional tech at the counter, Derrick. They had me back out on the road in about an hour.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, fast turn around time, go price for service. Checked everything on my vehicle to make sure up to date. Offered quoted services before any wirk was donw.
Great service, fast turn around time, go price for service. Checked everything on my vehicle to make sure up to date. Offered quoted services before any wirk was donw.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team enjoyed thoroughly inspecting your Chevrolet Colorado and providing clear cost estimates before starting any work. Hearing that the turnaround felt fast and the pricing fair is rewarding for us. Tim Zimmer General Sales Manager
Ruddell, you need to show appreciation for the customers that have been loyal for many years
Ruddell, you need to show appreciation for the customers that have been loyal for many years
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Tim Zimmer Sales Manager
Servicing from the dealership where I purchased my car. I appreciate service help between scheduled visits when I have a question or minor issue
Servicing from the dealership where I purchased my car. I appreciate service help between scheduled visits when I have a question or minor issue
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our support between scheduled visits has been helpful means a lot to us. We’re happy to assist you and your Chevrolet Equinox EV with any questions or minor issues. Tim Zimmer General Sales Manager
It was fast and painless. Everything was on time and just like we were told.
It was fast and painless. Everything was on time and just like we were told.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that buying your new Chevrolet Bolt was fast, painless, and exactly as promised means a lot to our team. Tim Zimmer General Sales Manager
We found the sales person & others we dealt with to be very knowledgeable and straight forward
We found the sales person & others we dealt with to be very knowledgeable and straight forward
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that the purchase of your new Silverado 1500 felt straightforward and informative means a lot to our team. Delivering knowledgeable support is at the heart of what we do, so we’re glad it resonated with you. Tim Zimmer General Sales Manager
Everyone is so nice and friendly, and the service is excellent. Ruddell techs are very thorough and safety oriented, and do an outstanding job taking care of my vehicle. I would not take my vehicles anywhere else.
Everyone is so nice and friendly, and the service is excellent. Ruddell techs are very thorough and safety oriented, and do an outstanding job taking care of my vehicle. I would not take my vehicles anywhere else.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our technicians’ meticulous, safety-focused approach highlights what we strive for with every service visit. Knowing that you find our team friendly and the service excellent means a lot to us. We appreciate your loyalty and look forward to caring for your Chevrolet Colorado in the future. Tim Zimmer General Sales Manager
I've dealt with Ruddell for many years. The service and personnel have always been outstanding!! Pleasant and professional. And thank you for having appointments for routine maintenance!!!
I've dealt with Ruddell for many years. The service and personnel have always been outstanding!! Pleasant and professional. And thank you for having appointments for routine maintenance!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Long-term relationships are at the heart of how our service department operates. Knowing our service on your Chevrolet Equinox has consistently met your expectations and that scheduling routine maintenance is convenient for you is very rewarding. Tim Zimmer General Sales Manager
My car was serviced faster than I expected. The service advisor was plesant and helpful. Also, the waiting area was very relaxing and quiet.
My car was serviced faster than I expected. The service advisor was plesant and helpful. Also, the waiting area was very relaxing and quiet.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that your Chevrolet Equinox EV was ready sooner than you expected is rewarding. Thank you for noting how pleasant and helpful our service advisor was and that the waiting area felt relaxing and quiet. Tim Zimmer General Sales Manager
Service staff were nice and courteous but I had my oil changed and the next day my engine light came on so I booked another appointment. The issue was a result of not tightening the oil fill cap allowing a pressure leak. This issue resulted in 3 round trips and nearly 3 hours of drive time and waste of nearly an entire day. In return, all I got was a “sorry about that”.
Service staff were nice and courteous but I had my oil changed and the next day my engine light came on so I booked another appointment. The issue was a result of not tightening the oil fill cap allowing a pressure leak. This issue resulted in 3 round trips and nearly 3 hours of drive time and waste of nearly an entire day. In return, all I got was a “sorry about that”.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Jeff, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Timothy Cordova Digital Manager [email protected] General Sales Manager