Reviews
Tappers is the best service ask for Zack in service he takes good care of his customers
Tappers is the best service ask for Zack in service he takes good care of his customers
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Butch! We truly appreciate your positive feedback about our service and Zack. It's great to hear that he took good care of you. We look forward to seeing you again at John Tapper Automotive! Sincerely, The Team at John Tapper Automotive
Easy to schedule an appointment and good communication after drop-off. Had to wait a week to get in because their tech only works certain days which a little inconvenient.
Easy to schedule an appointment and good communication after drop-off. Had to wait a week to get in because their tech only works certain days which a little inconvenient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that you found it easy to schedule your appointment and appreciated our communication after drop-off. We understand that waiting for a week can be inconvenient, and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out to us at John Tapper Automotive. We look forward to serving you again! https://www.dealerrater.com/dp/23749/reviews# Sincerely, The Team at John Tapper Automotive
Have bought with this dealership for over 30 years, wouldn't go anywhere else! Sales and service department are great!
Have bought with this dealership for over 30 years, wouldn't go anywhere else! Sales and service department are great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We truly appreciate your loyalty to John Tapper Automotive over the past 30 years. It’s fantastic to hear that you’ve had great experiences with both our sales and service departments. We look forward to serving you again in the future! Sincerely, The Team at John Tapper Automotive
Always great service and very knowledgeable technicians. They also care about your needs which is important.
Always great service and very knowledgeable technicians. They also care about your needs which is important.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you consistently enjoy great service at John Tapper Automotive and appreciate our knowledgeable technicians. Your satisfaction is important to us, and we look forward to meeting your needs in the future. Come see us again soon! Sincerely, The Team at John Tapper Automotive
Excellent sales and service experience have led us to purchase/lease our last 6 vehicles from John Tapper.
Excellent sales and service experience have led us to purchase/lease our last 6 vehicles from John Tapper.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that your experiences with sales and service at John Tapper Automotive have been excellent, leading you to purchase and lease your last six vehicles with us. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Team at John Tapper Automotive
Zac went out of his way to check my daughter’s car battery and getting the car in for a new battery. Really appreciate his good work. We were in and out in about 15 minutes 👏👏👏
Zac went out of his way to check my daughter’s car battery and getting the car in for a new battery. Really appreciate his good work. We were in and out in about 15 minutes 👏👏👏
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Sandy! We truly appreciate your kind words about our service at John Tapper Automotive. It’s great to hear that Zac was able to assist you and your daughter so efficiently with the car battery replacement. We strive to provide quick and quality service, and your feedback means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at John Tapper Automotive
The service department is always friendly, helpful, and courteous. I had an oil change and tire rotation and was out in under an hour.
The service department is always friendly, helpful, and courteous. I had an oil change and tire rotation and was out in under an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a positive experience at John Tapper Automotive. Our service team strives to provide efficient and friendly service, and it's great to know we met your expectations. We look forward to seeing you again for your next oil change or any other service needs! Sincerely, The Team at John Tapper Automotive
Service department always courteous. Clear detail given when explaining service that was performed. Waiting area very comfortable.
Service department always courteous. Clear detail given when explaining service that was performed. Waiting area very comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We appreciate your kind words about our service department and are glad to hear that you found the explanations clear and the waiting area comfortable. Your satisfaction is our priority at John Tapper Automotive. We look forward to serving you again! Sincerely, The Team at John Tapper Automotive
Very professional and informative...salesman put absolutely no pressure on me ...will recommend Tapper in Paw Paw to friends and family
Very professional and informative...salesman put absolutely no pressure on me ...will recommend Tapper in Paw Paw to friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience, Gregor! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at John Tapper Automotive
Deceptive sales and lied after purchase. Over charged on purchase by $3000 over advertising. Lied to the state inspector about repairs. Took my catalytic converter
Deceptive sales and lied after purchase. Over charged on purchase by $3000 over advertising. Lied to the state inspector about repairs. Took my catalytic converter
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.