Reviews
Great new vehicle purchase experience.
Great new vehicle purchase experience. Cody Vierra was of outstanding support from start to finish!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Palm Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The staff is great .
The staff is great . Car is clean when the repairs are complete. Always repaired the first time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Cody Vierra was awesome, helped us buy a new car.
Cody Vierra was awesome, helped us buy a new car...he made the process: Quick, easy and painless. We also needed some work on our Sprinter RV Jeff Thush was awesome in helping guide me through my options...as well as showing me a few things I didn't know with diesel Mercedes Sprinter vans. We'll be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Cory, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Palm Springs. We are always more than happy to assist you if anything else comes up. Take care!
My salesman Andrew Mortimer-Lamb was superb.
My salesman Andrew Mortimer-Lamb was superb. I have purchased 5 Mercedes-Benz in the last 11 years. The guy whom I had dealt for the last 11 years at another dealership has retired. I know exactly what I want. I tried dealing with the '"new" replacement at my old Mercedes dealer and it went horrible. I tried 4 other dealers and got the run around and spent a fair amount of time. I went to Andrew at MB of Palm Springs and it was night and day difference. It took maybe 8-9 minutes. No games. No xxxxxxxx. Just save yourself alot of time and setup an appointment with Andrew. Trust me - it will be smooth. Very professional guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at Mercedes-Benz of Palm Springs! Feel free to reach out to us if you need anything. Have a wonderful day.
My salesman Andrew Mortimer-Lamb was great.
My salesman Andrew Mortimer-Lamb was great. We had emailed prior to my visit and made an appointment. The whole process was very quick and efficient. I would highly recommend him .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at Mercedes-Benz of Palm Springs! Feel free to reach out to us if you need anything. Have a wonderful day.
You are to busy to get a five star.
You are to busy to get a five star. Wait lines and just getting your vehicle after service was too long. All the people were great, just really busy. Also forgot to reset the service reminder.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Bzellner, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (760) 328-6525.
Fantastic customer service.
Fantastic customer service. Would recommend to anyone looking for a Mercedes. Andrew was always on top of everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Palm Springs. We are always more than happy to assist you if anything else comes up. Take care!
Our salesman Andrew Mortimer-Lamp was very professional
Our salesman Andrew Mortimer-Lamp was very professional and could not have been more efficient. I would recommend him to any potential client.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I have been in the Mercedes parts related business for...
I have been in the Mercedes parts related business for over twenty years. Having an ongoing relationship with several local Southern California dealers. All of which are professional and dedicated to the industry. However Daniel in the parts department of Mercedes Benz of Palm Springs went above and beyond in taking the time to resolve a computer issue I was having. Daniel is a tremendous asset to the MB of PS team. His courteousness, integrity and professionalism will not be forgotten. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Palm Springs! If you have any further questions, please give us a call. We're always happy to help!
The service I received at Mercedes-Benz of Palm Springs...
The service I received at Mercedes-Benz of Palm Springs was spectacular! The staff was professional and they took care my vehicle maintenance in a highly efficient manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Palm Springs! We hope to see you soon!