Reviews
Great Josh is great.
Great Josh is great. He is the guy that delivered the goods. Give Josh a raise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This service department is outstanding.
This service department is outstanding. They truly know the meaning of customer service. Jennifer is so attentive. They will bend over backwards to get you a loaner in an. emergency. Absolutely love the car and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After my oil change was completed the complementary car
After my oil change was completed the complementary car wash left swirl marks on my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Josh was wonderful.
Josh was wonderful. He got me in, last minute, provided stellar service. He was clear and answered all my questions. Very efficient and great customer care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh is awesome!
Josh is awesome! We specifically go to this location for all of our car services because he is so helpful and knowledgeable. We just bought a brand new Hyundai palisade because of Josh’s recommendation and helpful input, and it was such a smooth and easy purchase! Thanks again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This Dealership is great because of the people that work
This Dealership is great because of the people that work there. Josh the service writer/coordinator is great. He has been taking care of me for years. I’m very mechanically inclined and have worked at a dealership before, and I’ve only really trusted two guys in all my years, and Josh is of course one of them. He's very competent, super nice, and goes out of his way to make sure everything works out for his customers. He has gone to bat for me for warranty issues that would not have went well if someone that cared less or didn’t understand the issues would’ve handled it. If you get service here, I’d highly recommend scheduling with Josh!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After a number of frustrating car experiences this year,
After a number of frustrating car experiences this year, I walked into Hyundai of Palm Springs expecting another one. Instead, the moment I walked into Josh Chaffin’s office, he greeted me with kindness, patiently listened to my car issues and then very patiently explained how they would try to fix it and why my previous problems had occurred. In every possible way, from the kindness and patience he showed to exploring creative and cost effective solutions, Josh went above and beyond anything I was expecting or even hoping for. He is supremely capable and incredibly kind, and I can’t imagine having a better example of how a business should be run.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I think it was too to look at cars that are new.
I think it was too to look at cars that are new. And see which car I like best so then I can choose.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
So many great reviews, Eric ripped me off so badly and
So many great reviews, Eric ripped me off so badly and lied about it! Instead of saying he made a mistake, he totally lied. So disappointing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This place deserves 10 stars.
This place deserves 10 stars. You are not going to find a better dealership anywhere. Up front about everything and honest. Selling at MSRP without nonsense add-ons. The customer service is exceptional. Nick the sales guy was awesome all the way thru the process. The next Hyundai, Genesis, or Mercedes I buy will be from this dealership group without a debt. These guys deserve to get as many vehicle allocations from the manufacturers as possible. They are doing what is right for the brand reputation. Everyone, take the time to make sure and let Hyundai know that these guys are the ultimate brand ambassadors. Thanks for a memorable and positive car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
