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Hyundai of Palm Springs

(304 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:30am–5:30pm
Tuesday 10:00am–6:00pm 7:30am–5:30pm
Wednesday 10:00am–6:00pm 7:30am–5:30pm
Thursday 10:00am–6:00pm 7:30am–5:30pm
Friday 10:00am–6:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm 8:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (866) 670-3994 (866) 670-3994
Used (888) 459-3139 (888) 459-3139
Service (888) 459-0235 (888) 459-0235

Reviews

(304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Palm Springs from DealerRater.

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Inoqui

see the above about the interior color of the interior is not what I asked for the beige interior for or told I beige I got gray Very disappointed even the window sticker said beige it was gray and to late to stop the purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so sorry for the miscommunication. We hope you can forgive us for this mistake as the rest of the process went smoothly. We hope you give us the opportunity to serve you again when you need us.

Roger's Review

The staff is very friendly and knowledgeable, I like knowing all of the people I have met there and enjoy calling them by name and talking like friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome, we're really happy to hear that our takes took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

I I love Palm Springs Hyundai!

This dealership are great. I felt taken care of and they were very helpful in my selection of my new car. I would recommend this dealer to my friends and family. I really like everyone I had contact with Including the service department. I especially like Peter my sales guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great, what awesome compliments. Thanks so much for taking the time to share with us. We'll be here when you need us again!

Palm Springs Hyndai

The employees at Palm Spring Hyndai were friendly, courteous, and helpful. The deal we made was straightforward and both our salesman and finance person were easy to work with. I will recommend Palm Springs Hyndai to my friends, and I love my new Sonata 2.0T.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you finally got ahold of your dream car and we are even happier that we were able to provide it for you! Thank you for taking the time to share, we look forward to being here if you need any further assistance with your car or have any questions. Again, thanks so much for your business, we look forward to continuing our relationship with you as your local trusted dealership.

excellent

I do not know what to say. I was very happy with the service and attention I received from both Garrett Whittaker and Ken Albert, the finance manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great, we're so glad to hear. We appreciate you taking the time to share with us!

Good experience

It was a pleasurable experience buying our new car at this dealership. The staff was great to work with and the car was exactly what we were looking for with a good purchase price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're really happy to hear that you are happy with your new car as well as the customer service provided by our team. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

Are you kidding?

Overall very good experience. I wish the person handling financing was as nice as the people selling the car. We did not like the fact that the trunk did not have any cover (to hide what’s in the trunk) and that we had to order and buy one for $ 200! Also, there was a vibrating noise in the back of the car and we had to have it checked. The person from the service department found out it was coming from the right back passender’s handle ( the one you hang on above the window) and he pulled it a few times and the noise stopped. It came back after for a few days and was quite annoying. However, after strongly pulling on the handle many times, it seems to have stopped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that you're having a few frustrations with your new car. Please feel free to come back and see is or give us a call to see it's something we can walk you through in the phone. Never hesitate to contact us when you are not fully satisfied. Geoarge Nassar gnassar@pshyundai.com

Pleasant Sunday Afternoon

in my own words I expressed my Sunday afternoon Pleasure, not aware you want 25 words miniumum. I enjoyed Patrick taking me on a test drive and my mind was made up, I will enjoy owning another Hyundai Vehicle for a few years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear about your last experience with us and that you were fully satisfied with your visit. Thank you so much for taking the time to share with us. We look forward to being here when you need us next.

Loving my Tucson

Don't trade your car in. Sell it outright. I love my Tucson. Glad I didn't go to kia and get the sportage. A bit pissed they could have made me a better offer on my low miles, loaded with extras forte. Selling the car for double and still has factory warrentee.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience with us. We're happy to see that you are loving your new Tuscon! Don't hesitate to come back and see us if you need any assistance with anything further.

Fantastic Buying Experience

This is the second car we have purchased from Palm Springs Hyundai and we have felt appreciated, well taken care of and respected during our entire buying experience. Steve Allen is a fantastic salesman and was very interested in knowing our needs and desires. Todd, the sale manager, worked very hard to get us the vehicle we desired at a price we were very happy with. All in all a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that you were treated the way you deserve to be treated. This is something we take very seriously. Thank you for taking the time to share about your experience with us and we look forward to being here when you need us again!