Reviews
New Car Purchase
Garrett Whitaker was our salesman and was very good. Not pushy, knew what he was talking about and listened to what I wanted and needed. It was the best experience in buying a car that I ever had. Would recommend him to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your honest feedback and recommendations. We appreciate your five-stars and we look forward to being there for you when you need us next.
Wonderful experience
Great customer service. Will recommend Palm Springs Hyundai to friends and family. Love my new Sonata and buying experience. The next time I'm looking for a new car, I'll go to Palm Springs Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly appreciative of your recommendations and continued support. Thank you for the wonderful compliments and five-stars. We look forward to your next visit.
2018 Genesis G80
Outstanding vehicle, much more value than others at 20K- 30K more. Extremely happy with my Genesis G80. All the extras without the add on fees. Great customer service. My wife is already talking about getting a Genesis for herself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear about your last experience with us. We appreciate you taking the time to write your review. We will be here to help you any time you need us. Thank you so much!
Bad Customer Service
Received truly bad customer service when buying our 2 new cars. One of the electronic key were missing for one of our cars. After multiple lies by the sales people, and multiple ignored phone calls and messages it's been 2 weeks and I still do not have the key for our brand new Tucson.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I would like the chance to speak to you in greater detail about this and figure out a solution for you. Please feel free to reach out to me at twiley@pshyundai.com your earliest convenience so we can make that happen. Trey Wiley General Manager
Totally Satisfied
Got my lease Hyundai from PS and the service department has been a 10++ That is why I came back for my new Hyundai.... Greg Dixon again was excellent and a true pleasure to work with as was Ruth in finance. I am a happy Hyundai owner.....again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great we're so happy to hear! We are truly appreciative of your recommendations and continued support. We are very happy to receive your kind words and we look forward to your next visit.
GOOD DEALER
PALM SPRINGS HYUNDAI IS VERY CUSTOMER FRIENDLY I WAS VERY COMFORTABLE WITH THE LOW KEY SALES APPROACH. MY ELANTRA LIMITED IS EVERYTHING THAT I COULD ASK FOR.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We want to thank you for taking the time to write your review. We love to get customers feedback. We are here to help you any time you need us. Thank you again!
new car
everything was just ok....no special treatment or service....i guess you get what you pay for....service at BMW and Mercedes Benz was much more professional. that is more than 25 words......
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
I appreciate you taking the time to provide your honest feedback. If there are any issues you would like to go over regarding your service visits, please feel free to reach out to me at your convenience. Your satisfaction is very important to me and I hope that we can make your next visit a full five-star experience. Please never hesitate to let me know when you are not fully satisfied with the service you receive. Trey Wiley General Manager
New Tucsan
Always very knowledgeable at Palm Springs. Wished there were more features on the vehicle ( seat setting for 2 drivers, wood trim on dash) and I'd gotten first choice color I wanted, (ruby wine) but I knew what I was buying and staff was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking your time to share your feedback with us and we look forward to always being here for you whenever you need us next!
Review of the purchase of my 2017 Tuscon
I went to Palm Springs to purchase my car because of the Costco deal, I had already test driven a Tuscon at the La Quinta dealership. Since I live in La Quinta I would have preferred to shop there. However, the service I received in Palm Springs was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that we were able to take care of you in your time of need. We appreciate your business and look forward to being here whenever you need us next!
Excellent customer service
We went "just to look" for a near future purchase. This is my second Sonata from them. As always, my experience was pleasant, they were not pushy, was in and out in 4 hours. I love their warranty and their service department in top notch. I have recommended the Palm Springs location many times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your second Sonata! We are truly appreciative of your recommendations and continued support. We are very happy to receive your kind words and we look forward to your next visit.