Hyundai Warner Robins

If I could give a 0 I would for this dealership! I have had the worse experience ever after buying a brand new Hyundai Santa Fe from them and did not recieve my tag for 2months...i called daily with promises of call backs which i never received. I finally got my local tag office involved. Now i have an issue and they are again dragging their feet and not even trying to help fix the issue. They have turned a once dedicated and loyal hyundai customer into one who will never buy another hyundai ever again. DO NOT BUY from this dealership! Their customer service is the worst i have ever experienced!

When they reached out, they came across as sincere rather than sales-driven. They offered useful information, left room for questions, and made it clear I cloud take my time with things.

Customer service was good. Everything was in order and explained clearly, and the employees ware really nice to deal with

The service I received from their salespeople was quite appropriate. they were excellent with me.

My experience with Gregory Harrell was excellent in every way possible from the service he showed me and my son we enjoyed every minute of it I’ve also be nervous when it comes to buying a vehicle. And he showed every experience is not always scary that it can be a enjoyable experience which it was he kept us informed of every step and saved me 200 dollars in the process I would definitely return when it comes to buy another vehicle

Their sales and customer service team gave me special care. The staff was kind and attentive, but what mattered most was their focus on giving me excellent service.

If I could give a zero, I would I’m on a vehicle through the computer back-and-forth on online assuming that that dealership was going to be upfront and not lie to me I got there after paying $120 to rent a vehicle to drive four hours to pick this vehicle up the first thing I saw was hail damage on the roof and hood. They were doing me a favor when I refuse to take this car and then like they were doing me a favor, they had already gotten paid by Hyundai within the next day. Come to find out they had to trade the vehicle in a one that had a good Faith was sold to me and they act like they didn’t know anything about it. I was at the car dealership after 10 PM knowing I was four hours from home when I get in my car about an hour into the drive, I can’t use my cleaner. I cannot clean my windshield because there’s nothing coming out the sprayers. I take it to a Hyundai dealer where I live at, and that’s not under warranty because rodents has eaten it, but it was manufactured into 2/26 they tried to tell me that they couldn’t prove that I didn’t have rodents at my home, but it didn’t work when I left. They said when they serviced it it was fine in March and I bought it in August that doesn’t sound like a fair assumption to me, but I guess they’d rather have a lawyer you’re involved because they sold a vehicle to me the first time in good faith for me and then they acted like they were trying to help me get out of it so maybe a lawyer is needed. I’m not gonna stop because they can’t even be held accountable. They won’t even admit all the wrongs that they do to people, this is the worst dealership I have ever in 51 years crossed.

What surprised me most was how warm their employees were. They showed me different options within the make I'd originally been drawn to, always pointing me toward whichever choice made the most sense for me

Good customer service. I liked how attentive they were, making sure I didn't overlook anything and that everything was clear to me.

Their cheerful staff took great care of me in a warm and attentive way, always making sure I didn't miss out on any of the advantages the car I liked had to offer, while also opening the door to other worthwhile options.