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Axis Chrysler Dodge Jeep Ram

(508 reviews)
New (866) 318-3406 (866) 318-3406
Used (855) 346-7949 (855) 346-7949
Service (855) 346-7928 (855) 346-7928

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Axis Chrysler Dodge Jeep Ram from DealerRater.

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First class service.

First class service. Have been working with Ken for over 20 years. He is a true professional. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Told the employees what I was looking to do left my car

Told the employees what I was looking to do left my car with them and came back a few hours later and everything was taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The atmosphere of the place was very pleasant.

The atmosphere of the place was very pleasant. Nice and clean greeted with a smile they took care of my needs I will recommend my friends to go here with their vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealer ship was kind, and the call about the car was

The dealer ship was kind, and the call about the car was good. My agent was nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What I like about this dealership it's fast service and

What I like about this dealership it's fast service and clean environment. I would come back..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Had to wait a long time for an oil change and I did not

Had to wait a long time for an oil change and I did not know the service department was off property

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I chose Axis the service workers are nice and courtesy

I chose Axis the service workers are nice and courtesy they explainewhat you need for your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Kenny was wonderful!

Kenny was wonderful! He went out of his way to help. Customer service was his priority.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

When I first got there, I was greeted by an elderly

When I first got there, I was greeted by an elderly gentleman who signed us in. Right away I got bad vibes from the dude because he was asking some personal questions regarding my last name. Then he assigned us to a sales agent named Angel. He was very nice and respectable. However, when I asked to test drive the car I was looking at, he wanted my social security number (second red flag). I told him first I wanted to talk about the numbers and to test drive the car. He said he would be right back with that information. I thought maybe he went to print out the numbers, but then the old dude came back and it went downhill from there. He was rude and arrogant and looked like he wanted the car more than I did. The third red flag was that he didn't appear to want to negotiate on the price of the car and refused to remove a warranty that came with the car. Usually warranties are optional, never a requirement. I got up and stormed out. If you ever go to this dealership, ask for Angel and if you see grandpa coming, ask for another sales agent. This old dude seemed racist too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was very pleased with the work that was done to my

I was very pleased with the work that was done to my vehicle. VERY GOOD SERVICE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.