Reviews
I was very pleased with Abel being flexible and
I was very pleased with Abel being flexible and communicative in following up with a replacement part. However the service technicians were a bit messy. Greasy fingerprints on the console and seat.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They are nice and accommodating and they follow thru and
They are nice and accommodating and they follow thru and they are trust worthy! love them
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything always goes well with the Denchel service
Everything always goes well with the Denchel service team. I was disappointed in the loss of technician Schmidt
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve always had good luck with Tom Denchel Ford.
I’ve always had good luck with Tom Denchel Ford. They always very kind and courteous, and very easy to deal with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have had only good experiences there, in all
I have had only good experiences there, in all departments. I worked for a Lincoln/Mercury dealer in California for 17 years, so I know how things are supposed to work. I give them an A+ rating..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When it comes to service and maintenance, the customer
When it comes to service and maintenance, the customer always loses. I will no longer be giving Tom Denchel Ford my business.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kaden at Tom Denchel Ford in prosser was very
Kaden at Tom Denchel Ford in prosser was very respectfull and professional he went above and beyond to help us with our new vehicle I would highly recommend Kaden
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made it really easy and comfortable.
Made it really easy and comfortable. Least stressful vehicle purchase I've ever had Zero pressure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were knowledgeable, honest, prompt and friendly.
They were knowledgeable, honest, prompt and friendly. I would definitely recommend this dealership to my family and friends!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The price for an oil change is ridiculously expensive.
The price for an oil change is ridiculously expensive. I can’t afford to ever use this company again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
