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Preston Toyota of Easton

(320 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (855) 216-8440 (855) 216-8440
Used (855) 219-3495 (855) 219-3495
Service (855) 222-6846 (855) 222-6846

Reviews

(320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Toyota of Easton from DealerRater.

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Pleasant Experience

I am never disappointed when I go to Koons Toyota Easton for service. Jimmy Musto always takes good care of me, and the other folks at the dealership are so friendly. I've purchase two Camrys from them, and I wouldn't think of taking my car anywhere else for service. I also wouldn't purchase a new car from any other dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Visor and Window issues

Jimmy and Charlie in the service department are awesome. The ordered my new visor and fixed the squeak in my window. I would highly recommend Toyoyta service department to everyone. They know me by name and it proves they care about you and your experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Friendly Service (Charlie)

Charlie in Service was a pleasure to work with, he wanted to know if all of our concerns and asked if all of our needs were met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Thanks Bob Campbell

I really enjoyed my car buying experience, and made new friends in the process..The friendliness was great, and I felt comfortable the entire time..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Great deal, awesome experience!

Had an awesome buying experience at Koons Easton Toyota! My salesperson, Will Morris, went above and beyond to find me the right vehicle that fit my budget. I was nervous about buying a car on my own for the first time, but Will put me at ease, answered all of my questions, and was willing to discuss options with me. Not only was he friendly and knowledgeable, but Will was incredibly patient with me throughout the entire car shopping process. After finding the perfect car for me, the rest of the buying process was super quick and easy! Jared and Heather from the finance department were also awesome to work with. I couldn't be happier with my car and the service I received. Make sure to ask for Will!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Excellent!!

Great experience, atmosphere and staff. Ty Wongus did a phenomenal job assisting us with finding the right vehicle that would accommodate our family. We love our GMC Acadia and would highly recommend this dealer to someone seeking to purchase another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Great deal, excellent experience.

All the staff was friendly, knowledgeable about the vehicle I was interested in and easy to work with. Answered all my questions and I was able to purchase the vehicle with in my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Great experience with the service dept.

My car purchase and services at Koons Easton Toyota Scion was very professional and I was treated with respect by the salesman and the young lady working in the service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Excellent Service!

Excellent deal! Great service! I have purchased my Toyota Highlander from this dealership. The staff is very knowledgeable and friendly. Sara Kritzer was very nice and helpful. I will definitely come back for my next vehicle. I recommend this dealership to everyone. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for writing us a review! I'm happy to read that your experience here was five stars,it's great that your trip was well worth it!

Awesome Experience Every Time

I have purchased 6 vehicles (a Scion tC, Corolla, 2 Highlanders, 4Runner, and Tundra) from Koons Easton Toyota and have been extremely pleased with each purchase. I have worked with their sales and finance staff, service department, and parts department and have always received excellent customer service. I would highly recommend them to anyone looking for a new or used vehicle. I recently worked with Chris Willis purchasing a Highlander. He helped me get the vehicle that I wanted at an awesome price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, Jessica! Thank you for being a loyal customer! Congratulations on your new vehicle!