Reviews
Write a reviewI used the Costco Auto program and set up an appointment
I used the Costco Auto program and set up an appointment to look at the new Lexus RX-350h at Lexus Carlsbad. I met Walid Doumit in the parking lot and we went inside. I told him that Costco encouraged me to speak with the specified names on the list. Walid introduced me to Mauricio Tabar who was the manager and was on the list. Mauricio told me that Walid would be glad to show me the cars I was interested in and help me out. Walid told me he had 33 years service at the dealership and he was extremely knowledgeable and helpful explaining all the different features on the cars. He was very easy to talk with and I would highly recommend requesting him in the future. Mauricio also checked in with us a few times and was very straight forward. I was very impressed with the people at Lexus Carlsbad.
I used the Costco Auto program and set up an appointment
I used the Costco Auto program and set up an appointment to look at the new Lexus RX-350h at Lexus Carlsbad. I met Walid Doumit in the parking lot and we went inside. I told him that Costco encouraged me to speak with the specified names on the list. Walid introduced me to Mauricio Tabar who was the manager and was on the list. Mauricio told me that Walid would be glad to show me the cars I was interested in and help me out. Walid told me he had 33 years service at the dealership and he was extremely knowledgeable and helpful explaining all the different features on the cars. He was very easy to talk with and I would highly recommend requesting him in the future. Mauricio also checked in with us a few times and was very straight forward. I was very impressed with the people at Lexus Carlsbad.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’ve now purchased my fourth vehicle from Lexus Carlsbad,
I’ve now purchased my fourth vehicle from Lexus Carlsbad, and Courtney Garner has been my salesperson for the last two, and I can honestly say she is the reason I keep coming back. Courtney is everything you hope for in a car buying experience: personable, friendly, professional, and completely trustworthy. From the moment you walk in, she makes you feel comfortable and valued, never pressured. She takes the time to truly understand what you’re looking for and goes above and beyond to make the entire process smooth and enjoyable. What I appreciate most is her consistency and integrity. Buying a car can sometimes feel overwhelming, but with Courtney, I always feel confident and taken care of. She communicates clearly, follows through on everything she says, and genuinely cares about her clients. If you’re considering purchasing a vehicle from Lexus Carlsbad, I highly recommend asking for Courtney Garner. She has earned my trust and loyalty, and I wouldn’t go to anyone else.
I’ve now purchased my fourth vehicle from Lexus Carlsbad,
I’ve now purchased my fourth vehicle from Lexus Carlsbad, and Courtney Garner has been my salesperson for the last two, and I can honestly say she is the reason I keep coming back. Courtney is everything you hope for in a car buying experience: personable, friendly, professional, and completely trustworthy. From the moment you walk in, she makes you feel comfortable and valued, never pressured. She takes the time to truly understand what you’re looking for and goes above and beyond to make the entire process smooth and enjoyable. What I appreciate most is her consistency and integrity. Buying a car can sometimes feel overwhelming, but with Courtney, I always feel confident and taken care of. She communicates clearly, follows through on everything she says, and genuinely cares about her clients. If you’re considering purchasing a vehicle from Lexus Carlsbad, I highly recommend asking for Courtney Garner. She has earned my trust and loyalty, and I wouldn’t go to anyone else.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase