Reviews
Write a reviewI bought a 2022 Tesla Model 3 from this dealer and it has been one of the most frustrating, opaque experiences I’ve had with a car purchase. They required me to sign a formal vehicle history disclosure that explicitly marked “Frame/Unibody/Structural damage” and “Vehicle has been to an accident.” At the same time they handed me Carfax and Experian reports that showed zero accidents or damage, and a salesperson told me face-to-face that there wasn’t actually an accident. That combination of a forced written admission of structural damage, clean third-party reports, and a verbal denial is not transparency. It is covering bases while hoping the buyer doesn’t notice the contradiction. On top of that, they put a screen protector over the center display that concealed a crack in the screen. The rims had been touched up with cheap paint that started wearing off within a couple of days, revealing the underlying scratches they had tried to hide. These are not minor oversights. They are deliberate attempts to present the car in better condition than it was. The needed repairs are now almost $8,000. When I later asked about help with the repairs, they refused, claiming they had already given me a “discount.” That so-called discount was simply the normal back-and-forth of price negotiation that happens in virtually every used-car deal. A real discount is something you give family members or employees, not a routine negotiated price that they later weaponize as an excuse to walk away from problems they created or concealed. I should have done better. As a first-time car buyer, I signed the disclosure form. I accepted the reports at face value. I did not demand written clarification of the structural-damage claim, did not insist on an independent inspection before signing, and did not carefully examine the screen and wheels under proper lighting. That was my mistake, and I own it. Still, a dealer that marks structural damage in writing, verbally denies it, hides a cracked screen, paints over rim damage with temporary paint, and then hides behind a routine negotiated price as an excuse to refuse any assistance has forfeited any claim to dealing in good faith. If you are considering buying from them, read every line of every form, pull the history reports yourself, and get a third-party inspection before you sign anything. I wish I had.
I bought a 2022 Tesla Model 3 from this dealer and it has been one of the most frustrating, opaque experiences I’ve had with a car purchase. They required me to sign a formal vehicle history disclosure that explicitly marked “Frame/Unibody/Structural damage” and “Vehicle has been to an accident.” At the same time they handed me Carfax and Experian reports that showed zero accidents or damage, and a salesperson told me face-to-face that there wasn’t actually an accident. That combination of a forced written admission of structural damage, clean third-party reports, and a verbal denial is not transparency. It is covering bases while hoping the buyer doesn’t notice the contradiction. On top of that, they put a screen protector over the center display that concealed a crack in the screen. The rims had been touched up with cheap paint that started wearing off within a couple of days, revealing the underlying scratches they had tried to hide. These are not minor oversights. They are deliberate attempts to present the car in better condition than it was. The needed repairs are now almost $8,000. When I later asked about help with the repairs, they refused, claiming they had already given me a “discount.” That so-called discount was simply the normal back-and-forth of price negotiation that happens in virtually every used-car deal. A real discount is something you give family members or employees, not a routine negotiated price that they later weaponize as an excuse to walk away from problems they created or concealed. I should have done better. As a first-time car buyer, I signed the disclosure form. I accepted the reports at face value. I did not demand written clarification of the structural-damage claim, did not insist on an independent inspection before signing, and did not carefully examine the screen and wheels under proper lighting. That was my mistake, and I own it. Still, a dealer that marks structural damage in writing, verbally denies it, hides a cracked screen, paints over rim damage with temporary paint, and then hides behind a routine negotiated price as an excuse to refuse any assistance has forfeited any claim to dealing in good faith. If you are considering buying from them, read every line of every form, pull the history reports yourself, and get a third-party inspection before you sign anything. I wish I had.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase