Mt. Orab Chevrolet

Very poor communication, they treat you like your a nuisance when just asking simple questions like, ETA’s when work would be completed, what’s actually wrong or diagnoses that are being done to fix your vehicle. My vehicle was completely in limp mode and shut down and when calling to ask how can I get my new vehicle to them that it was not there problem for me to figure it! That’s fine I did and got it to them, mind you I live 1.3 miles from them. They kept my vehicle for 18 days and about day 8 when calling they said that they are just starting it up every morning when they get there and see nothing wrong, they couldn’t give me a loaner car as well! Also mind you I bought the most expensive gap insurance plan they had that was to cover everything (which it don’t and do not let them talk you into it!) come day 18 I frankly went there and stated they need to figure something out since they haven’t worked on it for 10 straights days and was told got take it home and if it happens again they will see if they can find the problem then! Long story short they don’t care about you as a person or how something like this is affecting your day to day life without a car! Would never recommend anyone going here for such a important purchase in life

Your mention of the quick write-up and timely return of your Hyundai Accent highlights our focus on prompt, dependable service. Hearing that it fit your schedule means a lot to our team.

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mt. Orab Chevrolet.

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Thanks for the five-star rating. We’re glad the service on your Chevrolet 1500 went smoothly and that our service team could handle every detail for you.

Thank you so much, for your continued trust and support since the very beginning. It means a lot that you've been with us from the start and have seen us grow. We're thrilled to hear that James and our service technicians have consistently provided you with excellent service. Knowing you'd rather make the extra drive because of the quality of care you receive is one of the greatest compliments we could ask for. We truly appreciate your loyalty and look forward to serving you for many years to come. Thank you again!

Started coming here from the very beginning. While still under construction. Nothing but excellent service. From James , and the technicians in shop. Who are doing the job. It’s a little farther than other Dealerships but Quality Assurance is Worth It. Thank You James Holcomb

Knowing that our team handled everything efficiently and had your back throughout the purchase process is rewarding. We appreciate your understanding as our newer sales associates become more acquainted with Chevrolet models. We’re pleased our managers could offer the same dependable support, and we hope you continue to enjoy your new Chevrolet 3500.

Thank you for the five-star review and for choosing a used Chevrolet Equinox. We’re glad the team provided considerate, clear guidance and helpful service throughout your purchase. Your recommendation means a lot to us.