Reviews
Esther was very polite and efficient regarding my request for repair, worked with me quickly and called an Uber for me from and back to the dealership. Her demeanor is friendly and professional.
Esther was very polite and efficient regarding my request for repair, worked with me quickly and called an Uber for me from and back to the dealership. Her demeanor is friendly and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Austin Nissan.
Very professional, friendly and attentive. Thank you so much! I will definitely be back for all my service needs!
Very professional, friendly and attentive. Thank you so much! I will definitely be back for all my service needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with North Austin Nissan. We appreciate your business and hope to see you again soon!
Customer service is great they explain everything to me overall everything is good and great
Customer service is great they explain everything to me overall everything is good and great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at North Austin Nissan are glad to have you as a customer.
Fantastic experience! The dealership representative (Carlos) carefully listened to our needs and managed to find a solution that matched our requirements and budget. Carlos also provided alternatives so that we could make an informed decision about how to proceed. Extremely satisfied!
Fantastic experience! The dealership representative (Carlos) carefully listened to our needs and managed to find a solution that matched our requirements and budget. Carlos also provided alternatives so that we could make an informed decision about how to proceed. Extremely satisfied!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at North Austin Nissan are glad to have you as a customer.
Polite, informative, friendly, prompt She did a great job I've said enough thank you! Good bye
Polite, informative, friendly, prompt She did a great job I've said enough thank you! Good bye
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy the service on your Nissan Altima was both courteous and quick. Knowing you felt well informed and welcomed throughout is rewarding. Thank you for your kind words and the five-star rating.
My stepdaughter’s car was towed there, for an alternator issue, Zane the service manager does not return phone calls and then has one of his goons text me with different pricing for the repairs. Their communication/customer service is xxxxing TERRIBLE
My stepdaughter’s car was towed there, for an alternator issue, Zane the service manager does not return phone calls and then has one of his goons text me with different pricing for the repairs. Their communication/customer service is xxxxing TERRIBLE
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Everyone was attentive and kind at North Austin Nissan. Our sales rep, Jose, made sure he updated us throughout the way. I genuinely am grateful for how hands on sales manager, Mario, was.
Everyone was attentive and kind at North Austin Nissan. Our sales rep, Jose, made sure he updated us throughout the way. I genuinely am grateful for how hands on sales manager, Mario, was.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your mention of our timely updates and hands-on support highlights how our sales team strives to keep you in the loop. Knowing that you found our team attentive and kind throughout your used Nissan Z purchase means a great deal to us.
Loved video of inspection which clearly shows status and recommendations. This helps make informed decisions and gain more trust.
Loved video of inspection which clearly shows status and recommendations. This helps make informed decisions and gain more trust.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the video walk-through of your Nissan Rogue’s inspection gave you clear status and recommendations. Knowing it helps you make informed decisions and build trust means a lot to our service team.
Staff was super friendly, the parking lot is being reorganized so finding the service department was a bit confusing but they came right out and helped me get an oil change. Service was quick and they make the wait comfortable
Staff was super friendly, the parking lot is being reorganized so finding the service department was a bit confusing but they came right out and helped me get an oil change. Service was quick and they make the wait comfortable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the oil change was quick and the waiting area felt comfortable means a lot to our service team. Our team is pleased we could help you locate our service department despite the parking lot reorganization.
Alex and entire team were super friendly and helpful ready to help made my purchase happen for me
Alex and entire team were super friendly and helpful ready to help made my purchase happen for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad our team could provide a welcoming, proactive experience as you purchased your new Frontier. Your kind words about our team’s readiness to help mean a lot to us.